Service Technician Supervisor accomplished in creating strong and knowledgeable teams and meeting deadlines. Successful in reviewing projects and tracking margins for process improvements.
Technician skilled in troubleshooting technical issues with accuracy and speed. Trained in all forms of the cable and telephony fields.
Burying cable and conduit for multiple systems. Including boring roads, driveways, and sidewalks. Also training newcomers to the field. With no current issues or failed Q.C. on my work
Issuing of work to technicians as well as assisting with overflow of jobs. Quality control inspections on jobs and technicians, and handling all issues that may arise.
Wiring O.N.T to convert Fiber to Coax and Cat5 E for voice Internet and Cable.
I went this duration with no failed Q.C.'s and only one trouble call.
We did a major upgrade for Bright House Networks, bringing them from a 750 system to 1 Gig system. Which involved replacing all line equipment from the nodes to end of line taps, and sweeping the system to balance it out for forward and reverse. Also, out of 25 guys I was one of the last guys to be released after year long project.
Handed out work and assisted with overflow. Worked with manager of company we were subcontracting from to make all work was completed in a timely and costly manner. I was a technician and accelerated to supervisor in only 3 short months. Also after obtaining the position I brought the Company out of the negatives and showed profits.
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