Tutoring Assistant Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Tech-savvy Communications Specialist proficient in digital media platforms and successful marketing strategies for different online channels. Implemented strategic ideas to create and distribute content across a range of communications channels. Maintained open communications and ongoing efforts to create successful media plans.

  • Confidence building
  • Personalized learning plans
  • Student motivation
  • Flexible working hours
  • Learning techniques
  • Student progress analysis
  • On-demand tutoring
  • Reading comprehension
  • Foundational knowledge
  • Team collaboration
  • Essay writing
  • Study material development
  • Follow through
  • Online tutoring
  • Educational feedback
  • Punctual
  • Test preparation
  • Friendly and personable
  • Inspiring communication
  • Problem-solving skills
Tutoring Assistant, 08/2018 to 04/2021
Copper Mountain Community College DistrictJoshua Tree, CA,
  • Supported student learning with live video sessions and pre-recorded instructions.
  • Prepared for tutoring appointments by learning about key topics and planning out structured activities.
  • Liaised with other education professionals to tailor tutoring sessions around exam preparation and strategies.
  • Assisted students in finding useful study methods to enhance academic performance.
  • Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
  • Provided one-on-one and group tutoring instruction for many students.
  • Creating comfortable tutoring environment conducive to learning.
  • Communicated with teachers to provide students with comprehensive support.
  • Stayed informed about new resources and learning strategies as well as detailed information about tutoring subjects.
  • Offered academic support in various subjects outside classrooms.
  • Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
  • Coordinated with parents and educators to schedule sessions and develop tutoring strategies.
  • Offered last-minute tutoring to pupils prior to examinations.
Festival Coordinator, 08/2018 to 12/2018
Ameripride Services, Inc.Pacoima, CA,
  • Selected décor and event materials fitting clients' requests and vision.
  • Coordinated vendors, timelines and budgets for events.
  • Initiated negotiations with vendors and subcontractors to meet event budget.
  • Assessed event success and identified improvement areas through client feedback.
  • Recommended money-saving strategies for events to bring costs within budget.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Maintained close communication with clients to mitigate service issues.
  • Drove event attendance while reducing overhead through marketing and outreach initiatives.
  • Oversaw event logistics, venue scheduling and accommodations.
  • Directed event production in collaboration with sponsors, hosts and internal teams.
  • Networked to obtain potential event sponsors.
Volunteer, 08/2017 to 12/2017
Pikeville Medical CenterCity, STATE,
  • Volunteered to help with special events and programs by checking in participants and giving directions.
  • Communicated needs and issues to appropriate supervisors for administrative action.
  • Collaborated with community leaders, organizations and public agencies to promote community service programs.
  • Assisted with clerical tasks, including filing, shredding and stuffing envelopes.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Welcomed customers and answered questions.
  • Produced and updated organizational records and reports, including organizing budgets and documentation.
  • Prepared folders for new cases to be entered and organized closed files.
  • Maintained up-to-date and accurate program files and records.
  • Educated residents and families about available services and resources.
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Engaged with others successfully using strong verbal and written communication skills.
  • Talked with volunteer prospects to identify personal goals and effectively pair individuals with appropriate organizations.
  • Adhered to high level of standards and values, and maintained professional demeanor.
  • Dispensed materials and paperwork to all parties and filed away paperwork once completed.
  • Delivered personal items such as newspapers and flowers throughout hospital.
Customer Service Manager, 11/2015 to 12/2016
WalmartCity, STATE,
  • Decreased process lags by training customer service representatives and planning advanced staff development.
  • Mitigated regulatory risks by leading and developing sales analysis team protocol and compliance initiatives.
  • Enhanced customer service procedures and policies to improve support structures company-wide and boost customer satisfaction.
  • Oversaw and assessed customer service staff activities to provide personnel with regular performance-related feedback.
  • Relayed productive customer feedback to marketing teams.
  • Strengthened traceability by developing organization systems for client contracts, records, reports and agendas.
  • Assessed departmental operations to determine areas for customer service improvement and support.
  • Evaluated and authenticated returns, exchanges and voids.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Executed on-time and under-budget project management on complex issues while updating customers on technician availability.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Delivered continuous training to associates to maximize performance and customer relations skills.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
  • Assessed customer account information to determine current issues and potential solutions.
  • Created order management system for sales and customer service personnel to improve client experience.
  • Supported operational improvements and resolution of problems to deliver top-notch customer service.
  • Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
  • Evaluated quality of representatives' phone calls and provided feedback to management.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Reduced process gaps while training new hires on products, software, operational best practices and store protocols.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Set clear expectations and helped employees pursue optimal paths for achieving each target.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Responded to in-person and online customers to improve company customer service ratings.
Education and Training
Bachelor of Science: Science, Film And Media, And Computer Graphics, Expected in 05/2021
University of Pikeville - Pikeville, KY
  • Dean's and President's list Honoree through most of my undergraduate years.
  • 3.6 GPA
  • Cum laude graduate
  • Won 1st place in the state of Kentucky for a writing contest
  • Creator and President of a Gay, Straight, Alliance club on campus
  • UPIKE Honor's College Member
  • Certified in U.S. Privacy Environment
  • Overall US privacy environment, state privacy laws, government and court access to information, and the myriad laws that protect data in the private sector and the workplace. - 2021
  • Certified in Critical Thinking
  • The ability to deeply analyze a problem, assess possible solutions and associated risks, and hone strategic decision-making skills by following a methodology based on tested actions and sound approaches. - 2021
  • Certified in Diversity, Inclusion, and Belonging
  • The ability to identify and address my own biases and negative attitudes, empowering me to create more inclusive working environments. - 2021
  • Certified in Speaking Confidently and Effectively
  • The ability to increase my knowledge of public speaking while improving my confidence level, allowing me to remain calm during difficult situations. - 2021

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • University of Pikeville
Job Titles Held:
  • Tutoring Assistant
  • Festival Coordinator
  • Volunteer
  • Customer Service Manager
  • Bachelor of Science