4 years of experience in program management, cash management, payroll, and customer support
*Track record of success managing 100+ personnel in highly technical and dynamic programs
*Demonstrated ability to work and excel autonomously with strong written and communication skills
Colony American HomesTreasury Analyst07/2014 to Current
Monitor company accounts for accuracy while ensuring sufficient funds are allocated amongst the accounts.
Analyze, prepare, and initiate company real estate purchase wire transactions.
Monitor and maintain 120 company credit cards through JP Morgan and Citibank.
Manage reports to ensure compliancy with company policy, monitor credit card usage of all cardholders, and review and analyze monthly credit card statements.
Assist accounting team with reconciling credit card expenses.
Perform monthly, quarterly and yearly bank account reconciliations to support financial close processes Prepare daily cash report for distribution and daily reconciliations of multiple bank accounts with high volumes of transactions Track, record, balance and book daily account cash balances for 30+ accounts; resulting in accurate information for Treasury Director Prepare and initiate daily wire transfers for real estate purchases with 100% accuracy; delivering timely and cost effective transactions Communicate with upper management and other involved parties ways to improve credit card program and cash management effectiveness Coordinated and implemented new credit card programs using JP Morgan and Citibank; resulting in a seamless and user friendly transition for cardholders and the company.
CASpecial Actions Technician Program Coordinator05/2012 to 06/2014
Provided specialized customer support for new military members of the Air Force and separating and retiring military members.
Briefed and computed payments for incoming and outgoing members.
Monitored and managed 3K+ members in Air Force leave program.
Managed reports that tracked military leave ensuring each member is charged the correct amount of leave.
Led 60+ military and government personnel in monitoring and maintaining Defense Travel System while providing travel support to deploying members.
Planned & led logistics support plan that enabled sustainment of prototype system that lead to a 15% increase in office productivity Provided strategic vision to implement new separation and retirement process; leading to members receiving final pay within 2 to 3 business days rather than the standard 5 to 7 business days Computed and released $1.3M in separation and retirement pay with 100% accuracy resulting in no overpayments to members Provided and effectively briefed 200+ separating and retiring members on travel and pay entitlements - all members agreed "most informative briefing in the process" Monitored and maintained a travel budget of 5M+ for the Los Angeles AFB Defense Travel System with 100% accuracy Led team in maintaining program efficiency by providing travel and budget assistance; increased program efficiency 15x over previous year Government Travel Card Base Agency.
05/2012 to 06/2014
Led 55+ contractor, military, and government personnel in monitoring and maintaining 4.5K government travel cards.
Managed reports to ensure compliance with travel policy and monitored government card use for all active cardholders.
Directed 55+ personnel in managing newer and more efficient ways of controlling the government travel card program.
Led team to maintain continuous alignment of program scope with strategic military objectives; matched program requirements to end items, resulting in successful and cost effective management of the government travel card program Led Los Angeles Air Force Base in consistently having the lowest delinquency rate amongst 8 other bases, leading to $40K+ in rebate checks during a time of sequestration and a fiscally constrained environment Planned, coordinated and implemented a faster and more effective travel card program; delivered increased functionality to the customer 10x faster than previous program Built credibility, established rapport, and maintained communication with stakeholders at multiple levels, including those external to the organization-all parties agreed "communication has never been better" Coached, mentored and led personnel within a highly technical environment to facilitate a culture of success resulting in a 30% increase in program effectiveness.
CAFinance Customer Service Technician12/2010 to 05/2012
Provided financial decision support, services, and resources to support the Air Forces war-fighting mission.
Performed, supervised, managed and directed financial management activities at home station.
Provided customer service and maintained financial records for pay and travel transactions.
Provided accurate finance customer service support to over 4.5K military, government civilian, and retirees.
Recognized 5+ times by commander for excellent customer support Processed and computed $256K+ in pay and allowances for 200+ military members with 100% accuracy.
Computed 50+ government civilian and military business trip payments for $90K+ with 98% accuracy Investigated customer pay discrepancies; identified 30+ military pay discrepancies saving the Air Force $25K+ in overpayments Conducted in-processing and out-processing briefings for 200+ military and government civilians, informing them of their entitlements Fielded 2K+ phone and email pay inquiries within 24 hours; walk in customers down 17% resulting in a 10% increase in office productivity Received an excellent rating in bi-annual audit review of Los Angeles Air Force Base.
Awarded Air Force Organizational Award for outstanding review of financial programs.
B.S:Business2014University of Redlands, CAGPA: GPA: 3.7Business GPA: 3.7
AWARDS AND RECOGNITION Air Force Commendation Medal 2014 Whitehead Leadership Society for academic excellence and leadership 2013 Air Force Good Conduct Medal 2013 Airman of the Quarter - 4th Quarter 2013
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Companies Worked For:
Colony American Homes
University of Redlands
Job Titles Held:
Special Actions Technician Program Coordinator
Finance Customer Service Technician
B.S : Business 2014
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