High energy, bilingual English/Spanish travel agent with over 25 years of experience focusing on promoting customer satisfaction through exceptional service while delivering courteous and professional service in the hospitality industry. An exceptional scheduler and problem solver with expertise in time management, customer relationship management, negotiation, cross-functional communication,and team player. Amadeus GDS Over 25 years of experience - 10+ years Apollo GDS - 10+ years Sabre GDS - 5 years Training in Amadeus GDS Windows operating system - 10+ years
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