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Travel Consultant/Honeymoon Specialist Resume Example

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TRAVEL CONSULTANT/HONEYMOON SPECIALIST
Experience
Travel Consultant/Honeymoon Specialist, 01/1999 to Current
 Universal Travel, LLC – La Jolla Office (presently Working As A Home Based Agent), CA
  • Full service Sabre GDS trained Travel agent: cars/hotels/flights/rail/cruises/tours/packages/ Honeymoons.
  • Very strong International air experience, group travel and air contracts All office related software Word, Excel, Outlook.
  • San Diego Bridal Bazaar: solicited vendor co-op $$, set up/tear down of booth, worked booth assisting customers & followed up on leads generated Accounting assistant-helping with the ARC/IAR report.
  • Maintained and updated corporate traveler profiles with current information.
  • Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
  • Informed clients of travel policies and utilized preferred vendors to maximize company profits
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Discussed benefits of and information regarding travel insurance with clients and obtained best rates, which increased repeat business [Number]%.
  • Asked open-ended questions to better ascertain client needs and determine best travel offerings.
  • Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
  • Supervised credit and debit payments while handling sensitive information with professionalism and discretion.
  • Arranged travel accommodations for groups, couples, executives and special needs clients.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
  • Discussed security issues and protocols with individuals traveling to highly insecure areas such as [Type] and [Type] regions.
  • Completed accurate reservations for business travelers at point of sale.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
  • Implemented automated office systems, optimizing client and data communications as well as records management.
  • Responded to clients' questions, issues and complaints and implemented appropriate solutions.
  • Maintained operational proficieny in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
Travel Agent/ Admin Assistant, 01/1997 to 01/1999
 Northgate Travel & Cruise – Seattle, WA
Apollo trained leisure agent. Admin assistant, Billing Coordinator, 01/1995 to 01/1997
 Lane Powell Spears & Lubersky, LLC Attorneys at Law – Seattle, WA
  • Processing attorneys' individual client billings from draft to proforma invoice using the Elite legal billing system software & Word/Word perfect.
  • Drafted bills from time entries with revisions and quality control.
  • Client bills included: K-mart, Target, Dow Corning & Nordstrom.
Work History
Travel Consultant/Honeymoon Specialist, 01/1999 to Current
 La Jolla, CA
  • Full service Sabre GDS trained Travel agent: cars/hotels/flights/rail/cruises/tours/packages/ Honeymoons.
  • Very strong International air experience, group travel and air contracts All office related software Word, Excel, Outlook.
  • San Diego Bridal Bazaar: solicited vendor co-op $$, set up/tear down of booth, worked booth assisting customers & followed up on leads generated Accounting assistant-helping with the ARC/IAR report.
Travel Agent/ Admin Assistant, 01/1997 to 01/1999
 Northgate Travel & Cruise – Seattle, WA
Apollo trained leisure agent. Admin assistant, Billing Coordinator, 01/1995 to 01/1997
 Lane Powell Spears & Lubersky, LLC Attorneys at Law – Seattle, WA
  • Processing attorneys' individual client billings from draft to proforma invoice using the Elite legal billing system software & Word/Word perfect.
  • Drafted bills from time entries with revisions and quality control.
  • Client bills included: K-mart, Target, Dow Corning & Nordstrom.
Education
Associate of Arts: Business Management Art Institute of Seattle - Seattle, WA
 Emphasis on Music and Video business Management. Related courses Audio Engineering, Video Production, Tour planning, Copyright Law, Marketing, Contracts/Negotiations, Artist Management, Publicity. Internships KISW Rock Radio, Seattle Intl' Film, Festival, One Reel Booking Company Rock Journalist. Over 60 published articles in local Seattle Magazines The Rocket & City Heat as well as Option Magazine, Los Angeles and Foundations Magazine, NYC. Personal Former member of the "Seagals", Professional NFL Football Cheerleader for the Seattle Seahawks Animal Rescue Volunteer: Villalobos Rescue Center, Pit Bull Rescue San Diego, Labradors & Friends
Summary
Experienced travel professional with strong interpersonal and computer skills. Background in customer Service and sales. Accustomed to managing difficult client situations. Skilled in tailoring each trip to the individual client's needs and always going the extra mile to guarantee client satisfaction. Enjoys obtaining and keeping valued, loyal customers.
Highlights
  • Customer Service All Star Excellent written and verbal skills
  • Self starter & highly motivated Thrives under pressure
  • High level multi tasker Outside the box problem solving
  • Critical thinker Professional office appearance & demeanor
  • Accounting
  • Artist
  • Audio Engineering
  • Billings
  • Billing system
  • Business Management
  • Contracts
  • Client
  • Customer Service
  • Film
  • Journalist
  • Law
  • Legal
  • Marketing
  • Excel
  • Office
  • Outlook
  • Word
  • Negotiations
  • Problem solving
  • Publicity
  • Quality control
  • Radio
  • Sabre
  • San
  • Self starter
  • Tear
  • Verbal skills
  • Video
  • Video
  • PProduction
  • Word perfect
  • Excellent written
  • Articles
Skills
  • Accounting, Artist, Audio Engineering, billings, billing system, business Management, Contracts, Client, Customer Service, Film, Journalist, Law, legal, Marketing, Excel, office, Outlook, Word, Negotiations, problem solving, Publicity, quality control, Radio, Sabre, San, Self starter, tear, verbal skills, Video, Video
  • PProduction, Word perfect, Excellent written, articles
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    Resume Overview

    Companies Worked For:

    • Universal Travel, LLC
    • Northgate Travel & Cruise
    • Lane Powell Spears & Lubersky, LLC Attorneys at Law

    School Attended

    • Art Institute of Seattle

    Job Titles Held:

    • Travel Consultant/Honeymoon Specialist
    • Travel Agent/ Admin Assistant
    • Apollo trained leisure agent. Admin assistant, Billing Coordinator

    Degrees

    • Associate of Arts : Business Management

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