Travel Consultant Honeymoon Specialist Resume Example
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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Experience
01/1999 to Current Travel Consultant/Honeymoon Specialist Universal Travel, LLC | City, STATE,
- Full service Sabre GDS trained Travel agent: cars/hotels/flights/rail/cruises/tours/packages/ Honeymoons.
- Very strong International air experience, group travel and air contracts All office related software Word, Excel, Outlook.
- San Diego Bridal Bazaar: solicited vendor co-op $$, set up/tear down of booth, worked booth assisting customers & followed up on leads generated Accounting assistant-helping with the ARC/IAR report.
- Maintained and updated corporate traveler profiles with current information.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Responded to clients’ questions, issues, and complaints and found appropriate solutions when needed.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Discussed benefits of and information regarding travel insurance with clients and obtained best rates, which increased repeat business [Number]%.
- Asked open-ended questions to better ascertain client needs and determine best travel offerings.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
- Supervised credit and debit payments while handling sensitive information with professionalism and discretion.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Discussed security issues and protocols with individuals traveling to highly insecure areas such as [Type] and [Type] regions.
- Completed accurate reservations for business travelers at point of sale.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
- Implemented automated office systems, optimizing client and data communications as well as records management.
- Responded to clients’ questions, issues and complaints and implemented appropriate solutions.
- Maintained operational proficieny in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
01/1997 to 01/1999 Travel Agent/ Admin Assistant Northgate Travel & Cruise | City, STATE,
01/1995 to 01/1997 Apollo trained leisure agent. Admin assistant, Billing Coordinator Lane Powell Spears & Lubersky, LLC Attorneys At Law | City, STATE,
- Processing attorneys' individual client billings from draft to proforma invoice using the Elite legal billing system software & Word/Word perfect.
- Drafted bills from time entries with revisions and quality control.
- Client bills included: K-mart, Target, Dow Corning & Nordstrom.
Work History
01/1999 to Current Travel Consultant/Honeymoon Specialist | La Jolla, CA
- Full service Sabre GDS trained Travel agent: cars/hotels/flights/rail/cruises/tours/packages/ Honeymoons.
- Very strong International air experience, group travel and air contracts All office related software Word, Excel, Outlook.
- San Diego Bridal Bazaar: solicited vendor co-op $$, set up/tear down of booth, worked booth assisting customers & followed up on leads generated Accounting assistant-helping with the ARC/IAR report.
01/1997 to 01/1999 Travel Agent/ Admin Assistant Northgate Travel & Cruise | Seattle, WA
01/1995 to 01/1997 Apollo trained leisure agent. Admin assistant, Billing Coordinator Lane Powell Spears & Lubersky, LLC Attorneys at Law | Seattle, WA
- Processing attorneys' individual client billings from draft to proforma invoice using the Elite legal billing system software & Word/Word perfect.
- Drafted bills from time entries with revisions and quality control.
- Client bills included: K-mart, Target, Dow Corning & Nordstrom.
Education
Associate of Arts | Business Management Art Institute of Seattle, Seattle, WA Emphasis on Music and Video business Management. Related courses Audio Engineering, Video
Production, Tour planning, Copyright Law, Marketing, Contracts/Negotiations, Artist Management,
Publicity.
Internships KISW Rock Radio, Seattle Intl' Film, Festival, One Reel Booking Company
Rock Journalist. Over 60 published articles in local Seattle Magazines The Rocket & City Heat as well
as Option Magazine, Los Angeles and Foundations Magazine, NYC.
Personal
Former member of the "Seagals", Professional NFL Football Cheerleader for the Seattle Seahawks
Animal Rescue Volunteer: Villalobos Rescue Center, Pit Bull Rescue San Diego, Labradors & Friends
Summary
Experienced travel professional with strong interpersonal and computer skills. Background in customer
Service and sales. Accustomed to managing difficult client situations. Skilled in tailoring each trip to
the individual client's needs and always going the extra mile to guarantee client satisfaction. Enjoys
obtaining and keeping valued, loyal customers.
Highlights
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Skills
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Resume Overview
School Attended
- Art Institute of Seattle
Job Titles Held:
- Travel Consultant/Honeymoon Specialist
- Travel Agent/ Admin Assistant
- Apollo trained leisure agent. Admin assistant, Billing Coordinator
Degrees
- Associate of Arts
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