April 2015 to October 2015Instituto de Comunicacion Internacional - Guadalajara, Mexico
Travel Agent May 2010 to March 2015AAA - Alhambra, CA
Speak with clients to gather relevant information to inform travel plans; network with service providers to accommodate client requests Advise clients of federal and international travel requirements; provide clients with referrals to obtain relevant travel documentation Book domestic and international reservations for air travel, rail tickets, hotel and car rentals Maintain awareness of airline rules, regulations, and current affairs, both domestic and abroad Maintain daily documentation of client interactions Deal with complaints or refunds.
December 2006 to May 2010Wells Fargo - South Pasadena, CA
Promoted and maintained positive relations with all contacts, customers and potential customers Complied with all department and company policies and procedures.
Assisted customers in performing deposits and withdrawals; balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions Entered customer's transactions into computers in order to record transactions and issue computer-generated receipts Count currency, coins, and checks received in order to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
July 2004 to May 2006Law Offices of David A. Luna - Los Angeles, CA
Communicated and obtained information for attorney; followed-up on delegated assignments.
Maintained client confidence by keeping client/attorney information confidential.
Maintained attorney calendar by planning and scheduling conferences, teleconferences, dispositions, and travel; recorded and monitored court appearance dates, pleadings, and filing requirements.
Welcomed guests and clients by greeting them in person or on the telephone.