Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
  • Experienced logistics professional versed in operation aspects of LTL, TL, OTR, rail and drayage
  • Main point of contact between carriers, customer service and distribution centers coordinating transportation of product through various channels
  • Operations process adherence; use personal judgment to satisfy customer
  • Reliable to answer questions regarding service level, rates, and shipment progress with various individuals within the customers organization
  • Track and evaluate carrier performance
  • Identify problems and recommend changes in process to improve efficiencies and reduce cost.
  • Shipment consolidations planning
  • 3PL knowledge
  • LTL knowledge
  • Logistics network analysis
  • Cost reduction
  • Detail-oriented
  • Customer service-oriented

  • Vendor management
  • Decisive
  • Over-the-road transportation
  • Rail transportation
  • Shipment consolidations planning
  • Process Motivated self-starter
  • improvement

Lowered freight rates by 15-25% by negotiating with manufacturers and the transportation department.

Increased the on-time deliveries by 30% within the first year of employment.

Reduced company costs by 25% by consolidating at least 49% shipments into truckloads opportunity.

10/2010 to Current Transportation Coordinator Crst International | Blaine, KY,
  • Negotiated contracts with outside providers to minimize cost to the company and customers.
  • Manually created shipments, assigned carriers and dispatched shipments.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Coordinated rush orders and order changes.
  • Acted as a liaison between logistics, carriers and customers.
  • Monitored shipments to guarantee on-time delivery.
  • Produced bills of lading and updated shipment status information.
02/2008 to 08/2009 Logistics Specialist Atlas Copco Drilling Solutions | San Antonio, TX,
  • Handled all aspects of domestic trucking transportation including developing close relationship with small parcel, LTL, TL, and 3rd party warehouse services to obtain most competitive tariff/pricing.
  • Annualized savings of $40,000 based on invoice reconciling and claims
  • Daily problem solving of shipments by working closely with customers, customer service, sales, and carriers in order to resolve order issues which did follow planned supply chain route.
  • Managed daily transportation duties as well as 3rd party warehouse orders
  • Responsible for selecting the right carrier for specific lanes based on cost, transit time, and customers needs and company contractual commitments
  • Worked with carriers to resolve missing, damaged, and short freight with success in securing paid claims
  • Generated carrier performance reports as well as analysis of rate comparison of select carriers in developing a freight matrix for optimized shipping
  • Successful record of negotiating and re-negotiating pricing
03/2007 to 02/2008 Account Executive Waggener Edstrom | New York, NY,
    07/2006 to 03/2007 Account Executive Waggener Edstrom | San Francisco, CA,
      07/2004 to 05/2006 Account Executive Waggener Edstrom | Portland, OR,
      2000 to 07/2004 Food Server/Bartender Hei Hotels & Resorts | Weehawken, NJ,
      02/2000 to 08/2000 Customer Service Manager- Short-term Position Western Regional Delivery Service | City, STATE,
      06/1997 to 2000 LTL dispatcher/ocean import and export CSR RPM Transportation | City, STATE,
      Expected in 12/1994 Bachelor's of Art | Political Science California State University, Long Beach, CA GPA:
      Expected in 05/2002 Master's of Art | Political Science California State University, Long Beach, CA GPA:

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      School Attended

      • California State University
      • California State University

      Job Titles Held:

      • Transportation Coordinator
      • Logistics Specialist
      • Account Executive
      • Account Executive
      • Account Executive
      • Food Server/Bartender
      • Customer Service Manager- Short-term Position
      • LTL dispatcher/ocean import and export CSR


      • Bachelor's of Art
      • Master's of Art

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