Summary of Experience: Experienced Office professional with excellent analytical, organizational and client service skills Proficient in MS Word, Excel, Access, with alphanumeric data entry skills Certified Medical Assistant with Medical Billing and coding certificate Proven self-starter with great driving, maneuvering, and directional abilities Trained in varies clinical procedures, appointment scheduling, and medical equipment Customer service skills, sales, and multi-line telephone operations Excellent communication (written/verbal) and interpersonal skills
Medical Assisting specialist
Strong medical ethic
Strong clinical judgment
Wound cleaning/care ability
Feeding assistance specialist
Medical coding capability
Transportation Assistant W.L. Roenigk Transportation － Mckees Rocks, PA
Assisted driver with students with behavior problems.
Driver January 2009 to January 2010Focus on Renewal － McKees Rocks, PA
Transported clients with disabilities to and from doctors appointments, dialysis, and work.
Navigated shuttle trips to the casino or group shopping trips to walmart.
Assisted wheelchair consumers with packages to their residences.
Delivered lab specimens to medical clinic.
Driver January 2007 to January 2009W.L. Roenigk Transportation － Mckees Rocks, PA
Transported autistic students to and from school.
Maintained students safety.
Monitored their behavior.
Medical Assistant January 2007 to January 2008Primary Care Physicians － Greentree, PA
Efficiently filed medical record charts.
Performed clinical procedures, injections, blood pressure, vitals, EKG/ECG, sterile tecniques, ordered prescription refills for patients.
Account Representative January 2006 to January 2007Outsourcing Solutions Inc － Robinson, PA
for Direct TV.
Handled billing inquiries, set up payment arrangements, and accepted payments over the phone Influenced, convinced and impressed customers in a way that resulted in acceptance or agreement Answered incoming calls, documented accounts, and researched issues Determined accurate answers to billing problems in ample time Diffused difficult situations Responsible for meeting and exceeding project goals toward quality assurance Presented information clearly and concisely to customers and the leadership team.
Developmental Care Specialist January 2004 to January 2005Allegheny Valley School － Crafton, PA
Assisted clients with daily activities such as moving, bathing, dressing and eating Helped with exercise and documented goal plans Monitored vital signs and changes with everyday behavior Organized rooms; made beds, washed and folded clothes Maintained clean living quarters and cleaned wheel chairs.
Secretary January 2003 to January 2005Central Baptist Church － Pittsburgh, PA
Updated and maintained accurate computerized member contribution records Published weekly order of service, annual days, weddings, funerals etc Reviewed, opened, and distributed mail; prepared routine answers for approvals and signatures; answered routine correspondence Received callers in person and by phone Maintained church records, office supplies and files Ordered resource and ministry materials Kept up-to-date record of Pastor's sermons Prepared outside and inside marquis each week Assisted members in various situations; transportation, prayer for those who asked over the phone Assisted Pastor and the church in other areas as required Kept executive council, building committee, and ministerial reports Notified committee members of meetings Made funeral arrangements and prepared condolences.
Data Entry Clerk January 2001 to January 2003Central Baptist Church － Pittsburgh, PA
Assisted in setting up system for members contributions.
Billing Clerk January 1998 to January 2003Magee Womens Hospital － Pittsburgh, PA
Electronically and manually sent medical bills for HMO's.
Followed up on past due accounts.
Spoke with account reps regarding rejected claims.
Contacted patients regarding denials.
Education and Training
Harty Bible School of Pittsburgh
Certified Medical AssistantKaplan Career Institute
Medical Billing/CodingCommunity College of Allegheny County