transit bus operator resume example with 16+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Experienced transit professional with solid history driving buses on New York City routes. Knowledgeable about various roads and follows consistent schedule. I am a Professional Driver offering over 12 Years of Experience. I am looking to be a positive addition to your company where building strong relationships and providing exceptional customer service are of utmost importance.
Skills
Customer Relations
Creative thinking and Problem-solving
Multitasking Task Prioritization
Federal and State Driving Regulations
Documentation and Recordkeeping
Passenger Service and Vehicle Safety
Reliable and Punctual
Emergency Response Coordination
Calm Under Pressure
Dependable and Trustworthy
Situational Awareness
Disruption Management
Knowledgeable of Traffic Laws and Regulations
Commercial Drivers License CDL
Communication and Interpersonal Skills
Critical thinking and Deescalation
Schedule and Emergency Management
Experience
11/2010 to CurrentTransit Bus OperatorEscambia County | Florida, FL,
Helped riders with limited mobility get on and off shuttles to provide exceptional customer service
Offered passengers information about local attractions and amenities relevant to personal interests
Conducted daily walk-around inspections and inside examinations for maintenance
Observed traffic laws and consistently followed road rules
Followed organizational and DOT-issued regulations and policies, immediately reporting surfaced issues and safety hazards to General Superintendent of Safety
Operated the vehicle safely at all times to protect passengers and comply with the rules governing NYCT bus transportation
Inspected the vehicle before and after trips to identify maintenance issues and arrange for the necessary repairs
Avoided critical incidents by monitoring the passengers for signs of disorderly or unsafe behavior.
Carefully followed calculated route to transport over 1,000 passengers on average day.
Answered questions and provided insight into local attractions and facility amenities.
Handled passenger emergencies or disruptions.
Announced stops to passengers.
Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
Greeted guests, helped customers enter and exit shuttle and loaded and unloaded luggage.
Deescalated verbal altercations and fights between passengers.
Traffic law compliance
Incident and Accident reports
08/2006 to 03/2011Ramp Service AgentSignature Aviation | Hartford, CT,
Collected, sorted and checked baggage tags against flight lists.
Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Used scanners to track parcel information, condition or receipt.
Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
Collaborated with other movers when loading large equipment to prevent potential accidents.
Loaded and unloaded aircraft cargo, passenger baggage and freight.
Checked cargo before transportation and determined if items adhered to proper regulation standards.
Positioned and pushed aircraft from remote airport locations to specified areas for operation.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Wing-walked aircrafts in and out of designated gates
Education and Training
Expected in 06/2004 to to High School Diploma | Liberal ArtsACORN Community High School, Brooklyn, NYGPA:
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