As the Training Specialist at VGM Forbin, I play a key role in leading and creating engaging and effective training content and programs for customers, partners, and team members. Our mission has been to build a core team of professionals with strong technical, writing, and teaching skills. I work as an active team member to solve problems, improve efficiency, and focus on professional development.
To support and take the Fanatics team to higher levels of success through leadership and team development courses, one-on-one mentoring, and consistent motivation. Assisted with personnel management during peak season. Responsible for all training in the fulfillment center. Handles employee conflicts and management advisory when needed. Thoroughly active member of the Emergency Response Team and the on-site Safety Committee.
Ensured every customer enjoyed top-level customer experience and ensure the success of the front end team. Responsibilities to include:
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