Highly enthusiastic training administrator successful at analyzing organizational needs and designing, developing and implementing strategies to manage guidelines and support initiatives. Results-oriented professional with strong business, quality assurance, learning, performance and public relations acumen. Skilled at improving government and community relations, influencing policy, building relationships with stakeholders and establishing a dynamic rapport with stakeholders.
Adult Training and Workforce Learning and Development Experience, 15 years.
Development and management of Leadership Development Training Institute, Supervisory and Management Training, In-Service Training and Entry Level Training.
97% of Leadership Development participants now serve in supervisory and management roles.
Created Distance Learning, Instructional Technology and Design Teams partnering with internal and external stakeholders to ensure compliance and learning management system operability.
Design, develop, facilitate and manage the provision of training services: 40 hours of classification-specific in-service training provided to 2200 employees yearly; eight six-week entry-level training programs annually and several Leadership Development Institute and Supervisory Training programs annually.
Oversee the analysis, design, development, implementation and evaluation of training programs complying with projected schedules and established goals.
Lead a team of training professionals ensuring appropriate resources for learning and performance development; provide staff assignments, perform appraisals, and identify competency gaps.
Consult with management and executive staff; develop training plans and present reports, budget, costs and directives; supervise expenditures and procure contractual vendor services including request for proposals and other contract and procurement training related services.
Coordinated 11 Constituency Advisory Boards; developed collaborative partnerships with Board members representing business, religious, legal, political and educational fields in support of organizational initiatives achieving additional resources and enhanced programming and services. (2008-2011).
Led a team in facilitating the Department's Leadership Development Institute and Supervisors' Training Programs. Prioritized and managed training operations including curricula evaluation and job task analysis. Successfully ensured and sustained 97-99% compliance with Juvenile Services Commission training requirements specifically regarding mandated training services, objectives, trainer qualifications, vendors and 2000 mandated employees.Managed resources, determined compliance and directed the coordination of an internal Automated Training History Tracking System to ensure continuity, compliance, productivity and responsible usage of resources.
Successfully designed, implemented and facilitated a 9-day Supervisors' training program with 62 identified learning objectives and a 7-day Administrators' Training Program based on 30 identified training objectives for 860 management professionals and aspiring staff.
Directed and evaluated training resources, activities and learning opportunities to ensure compliance with training
policies and regulatory guidelines for annual In-service and Entry-Level training programs.
Conducted 3 needs assessments to ensure that training was cost-effective and met staff and departmental needs.
Supervised the In-Service and Entry Level Training Teams.
Produced 8 programs designed to yield a favorable public image and foster communication; led student interns yearly.
Developed effective communication links with faith-based organizations and sponsors; wrote weekly public service announcements, hosted broadcasts and represented the station at community events.
Maintained daily schedules and control logs for program operations and facilitated the implementation of special projects.
Conducted staff classification studies; analyzed organizational structures, programs, procedures; presented 5 pay plan amendment resulting in salary modifications for 1600 staff.
Administered 3 grants in conformity with applicable federal and state laws. Coordinated a federally-funded employment and training program to support career advancement pursuits. Served as the regional representative on the Public Relations and Quality Management Teams; formulated and modified program objectives through analysis of alternatives, trends, available resources and projected needs.
Instructional System Design Certification, University of Maryland, 2012- Present
Instructional Technology Certification, University of Maryland, 2012-Present
Distance Education Certification, University of Maryland, 2012-Present
Myers Briggs Trainer Certication, American Business Association, 2011-Prsent
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