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Training and Development Specialist Resume Example

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TRAINING AND DEVELOPMENT SPECIALIST
Experience
May 2015 to Current
Marathon PetroleumFindlay, OHTraining and Development Specialist
  • Key results: Program management and coordination for 8,000 employees and 1,000 contractors with an ROI estimate of $59.1 million with intangible benefits including productivity and priority alignment Lead Instructional design and content development for a range of learning initiatives Evaluate the efficacy of existing evaluations for corporately supported courses.
  • Develop additional evaluations to ensure learning and transfer alongside business outcomes Collaborate with training specialists to evaluate opportunities to change training events to learning processes Coordinate communications regarding training rollouts.
September 2013 to May 2015
Marathon PetroleumRobinson, ILConsultant
  • Key results: managing approximately 100 employee designed - leader supported process improvements resulting in value ranging from improved product quality and cost reductions.
  • Conducted a needs analysis.
  • Lead instructional design.
  • Managed training and acted as the on-site coach throughout the implementation of a leadership development program.
August 2013 to May 2015
Appalachian State UniversityBoone, NCInstructor
  • Delivered comprehensive lessons for a survey course in psychology.
  • Maintained student records.
  • Created and conducted regular assessments, benchmark tests, and end semester grading.
August 2013 to December 2013
Mumbai, IndiaOrganizational Effectiveness Consultant
  • Key results: Increased customer satisfaction by 37% resulting in 10% more customer retention.
  • Developed a training and performance feedback program for 80 employees that increased customer care evaluations in a Journey Management Center serving an international oil services company.
  • Collected and analyzed data for efficacy assessments.
Education
Appalachian State University
Industrial Organizational Psychology and Human Resource ManagementMaster of ArtsGPA: GPA: 3.70Industrial Organizational Psychology and Human Resource Management GPA: 3.70
University of Nevada
Psychology SociologyBachelor of ArtsGPA: GPA: 3.73
Experimental Psychology GPA: 3.73
Skills
benefits, Change Management, coach, content development, customer satisfaction, customer care, Instructional design, leadership development, Law, managing, needs analysis, oil, Organizational Development, processes, Program management, Project management, psychology, quality
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Resume Overview

Companies Worked For:

  • Marathon Petroleum
  • Appalachian State University

School Attended

  • Appalachian State University
  • University of Nevada

Job Titles Held:

  • Training and Development Specialist
  • Consultant
  • Instructor
  • Organizational Effectiveness Consultant

Degrees

  • Industrial Organizational Psychology and Human Resource Management Master of Arts
    Psychology Sociology Bachelor of Arts

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