Account Manager focused on maximizing sales by managing all accounts systematically and logically. Believes consistency and dedication build the most successful business partnerships.
Managed a portfolio of accounts in KY, OH and IN totaling $5 M in sales.
Earned the Winner's Circle Award in 2011.
Earned President's Club Trip in 2011.
Created strategies to develop and expand existing customer sales, which resulted in a over 10% year over year increase in monthly sales.
Current position/recent promotion.
Responsible for overall Training and Development of over 50 sales agents for client products.
Accountable for immediate responsiveness to client needs in presenting new product information to Sales Team.
Plan, create and deliver Training and Sales presentations.
Work closely with client and company executives and teams to ensure all goals and needs related to Training, Development and Quality are met.
Worked closely with client and company executives to ensure Quality standards and policies were met.
Coaching of sales force of 50+ agents to ensure Quality standards adherence.
Delivered exceptional client account service in area of Quality to strengthen customer loyalty and client business relationship.
Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.
Addressed customer questions and concerns regarding products, prices and availability.
Surpassed annual quota each year of employment.
Determined the cost and pricing of proposals and bids.
Delivered exceptional account service to strengthen customer loyalty.
Negotiated details of contracts and payments and prepared sales contracts and order forms.
Gathered all relevant materials for bid processes and coordinated bidding and contract approval.
Graduated Cum Laude
Member of EKU Honors Program
Coursework in Marketing and Communications
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