Skilled Customer Service Representative committed to addressing customer concerns with speed, accuracy, and professionalism. Food service worker with fast food, retail and customer service experience. Leadership skills and talent in motivating and helping teams achieve business goals and objectives. Outstanding problem solving skills focused on driving continuous improvement through innovative ideas and methods.
Working with heavy equipment and steel, I had to make sure pieces were made to fit the die we were building. If this wasn't provided the whole project would malfunction and the customer would be paying quite a lot for a bad part.
Within making the food, I had to listen and pay attention to detail on orders. Making the food exactly to the customers liking, and with quality
I had all sorts of responsibilities as a crew member. Prepping food, making food, and taking the orders. I know how to handle a situation with customers resolving issues with ease. Ive worked on and off With this company so I cant give an accurate time stamp for when I worked.
I banded, wrapped and placed address markers on high grade steel coils, and sent them around the country. I was responsible for sending them down the conveyor, weighing them and writing it down on order sheets. I would then band them by size and wrap them in plastic wrap per the customers choice. Lastly I would have to print out a tag with the weight, the item number, and the company it was being sent to, and staple it to the skid.
I would receive a die that was being used out in the shop and look at certain pieces to tell if they were still sharp enough to cut metal and make parts without burrs. If they were not sharp enough to cut, I would have to take out piece out, magnetize it to a grinder, and take off a certain amount. I would then have to make a shim exact to the amount I took off the piece so there wouldn't be too much a level difference between the plate and the piece.
I took care of customers at the front of the building who were ready to check out. I would then ring them out and once nobody was there I would replace tags and return misplaced items.
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