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To Go Waitress Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Dedicated Hostess and To-Go Server, well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale dining. Successful at building relationships with customers to increase loyalty and repeat business. Excellent communication, customer satisfaction, and organizational skills. Ambitious and always appropriately dressed.

Work History
Four Seasons Hotels Inc - To-Go Waitress
Chicago, IL, 06/2020 - Current
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Prepared specialty desserts for customers including Dumplins', Cobblers, Coca-Cola Cake seasonal pies and plenty of other deserts.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Prepared beverages and filled food orders for customers.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Upsold seasonal and daily specialty items, such as specialty drinks and desserts to increase overall sales and exceed targets.
  • Kept server areas clean and stocked during service hours to increase efficiency.
  • Displayed enthusiasm and promoted To-Go and Online Ordering services to customers, successfully increasing referrals and walk-in business.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Freeman Health System - Hostess
Parsons, KS, 06/2019 - Current
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques such as the "Vana White" approach.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest by assisting servers in running food, prepping food, running food, and helping bussers clean and wipe down tables to maximize cleanliness and guest satisfaction.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Assisted staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
Altered Images Salon - Receptionist
City, STATE, 11/2019 - 07/2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Scheduled and confirmed appointments s for Stylists.
  • Kept reception area clean and neat to give visitors positive first impression and comfortable waiting environment.
  • Balanced stylists availability, customer schedules and maximum load levels when scheduling appointments.
  • Assisted guests in purchases by suggesting products to the best of my knowledge and honestly.
  • Assisted guests in paying for services and products via card reader, cash, check, or gift cards.
Additional Information

4-H

I was involved in 4-H for 8 years. Throughout the many years I was involved, I have taken many animal and still projects. Some of my animal projects included horses, rabbits, lambs, ducks, turkeys, and many more. Some of my still projects included sewing, archery, baking a cake, first aid, knot tying, and other life skill projects.

FCA

At Buckeye Local High School I was involved in FCA (Future Christians of America) for my freshman and sophomore year. We went to all of the Buckeye Local Elementary schools and presented them with a small skit and prayer.

Theater

Also at Buckeye Local High School, directed by Mrs. Celestin, I was involved in the thespian club. I acted in many musicals and plays such as, "Alice In Wonderland", "The Little Mermaid", "The Wizard Of Oz" and many others.

Vice President

I was voted into Vice President of the class of 2021 in my sophomore year. I directed the dances and the money for them to appropriate fun activities and food.

Skills
  • Beverage preparation
  • High-Volume Dining
  • To-Go Order Preparation
  • Order Accuracy
  • Food Tray Carrying
  • Upselling techniques
  • Front-of-house display creation
  • Hospitality service expertise
  • Professional demeanor
  • Bookkeeping
  • Scheduling
  • Time management
  • Menu Memorization
  • Food Preparation and Safety
  • Guest Seating Arrangements
  • Daily Specials Memorization
  • Food running
  • Tableside Service
  • Stocking and replenishing
  • Customer/Client relations
  • Organization skills
  • Verbal and written communication
  • Telephone skills
Education
Jefferson County JVS Bloomingdale, OH, Expected in 05/2021 High School Diploma : - GPA :
  • Continuing education in Cosmetology after graduation
  • Attended at EGCC

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Resume Overview

School Attended
  • Jefferson County JVS
Job Titles Held:
  • To-Go Waitress
  • Hostess
  • Receptionist
Degrees
  • High School Diploma