Points students to relevant information about academic and personal support services available. Focuses on factors critical to improving life and career planning by collaborating to design Launch and Learn Orientation sessions for prospective students. Coordinates TnReconnect events at all Volunteer State campuses. Monitors success of TnReconnect recruitment and marketing strategies. Instructs students on class registration procedures during Campus Connect. Test proctor in Adult Learning Resource Center. Mentors high school students through TN Achieves program. Guides and supports prospective students through admissions and advising procedures; provides information about degree and certificate programs available.
Teacher, 2001 - 2009
Planned and instructed elementary and secondary classes; developed and implemented lesson plans to promote comprehension and achievement of educational goals; conducted parent teacher conferences to identify needs and successes. Critiqued and selected curriculum; served on SACS accreditation committee and science fair board; coordinated service clubs and community projects.
School Events Coordinator, 2009-2010
Planned and coordinated school events including enrollment activities, in-service meetings, workshops, graduation events, and fundraisers. Charged with planning and managing an all day in-service event for 700 West Tennessee teaching professionals, which was commended by local principals. Contributed to the administration staff in planning yearly calendars and development goals. Acted as liaison for new students to assist them in becoming acclimated to our school; met with families to determine special needs, and opportunities available; processed all necessary forms for enrollment.
Subsidium, Inc., benefiting Memphis Oral School for the Deaf, Board of Officers
Neighborhood Christian Center of Memphis, Urban Tutor Program
National MS Society, Events Volunteer, Nashville
Earlier in my career, I worked in community programs for Memphis Light, Gas and Water Division as an Education Specialist; responsible for writing and presenting programs for adults and children; represented company at trade shows, conferences, Shelby County Schools and area colleges. Fostered positive relationships with Shelby County residents. Developed and conducted workshops for urban customers; special speaker for continuing education classes. Evaluated effectiveness of school and consumer programs for our community needs. Met with customers one on one to resolve escalated issues directed from our customer service department.
Later, while working as a Communications Specialist with MCI Telecommunications, I was responsible for maintaining relationships with our major accounts such as: First Tennessee Bank, Auto Zone, The University of Mississippi, and The University of Tennessee at Martin. I met with key contacts regularly to develop relationships, resolve customer issues, and grow account revenue.
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