Titles coordinators Resume Example
Position in a growth-oriented organization offering diverse job
responsibility.
Nokomis , FL
Ensured that team member responsibilities were defined and understood.Established and maintained effective communication system.Contributed to the strategy and business model for the product line.
Received over 300 titles a week, reviewed each titles individually, fixed all title discrepancies by contacting dealerships to correct and checking systems and notating accounts, Then shipping all titles Wells Fargo Bank.
City , STATE
- Worked Company Live chat system
- Prepared information to deliver to dealers about incomplete deals
- Worked with managers and team members to fund deals for dealerships
- Took high volume of inbound calls per day, speaking with dealers to fund deals
City , STATE
- Addressed all guest complaints and referred any escalated situations to management.Addressed all member concerns with patience.Provided accurate product and merchandise information to customers.Verified end of day reports against credit and cash profits.Responded to the needs and requests of customers.Processed all check and credit card transactions with a 100% accuracy rate.Clearly communicated with each customer regarding any schedule changes.
- Organized modification paperwork and office files.Monitored and tracked customer accounts.Worked a flexible schedule to accommodate work needs.Updated confidential employee banking information with accuracy and speed.Maintained accounts receivable documentation electronically and on paper.Processed bank reconciliations and financial reports to verify practice of proper due diligence.
- Recovery AdminIncreased efficiency and alleviated work loads by creating a new Excel financial recording system.
- Set monthly ACH enrollment payments for leasing customers
- Worked Mydrivetime.com email inbox inquiries
- Answered live chat questions for customer service and Internet sales
- Process Ach enrollment forms, Answers live chat and works with Internet Sales, Answers customers questions regarding account inquiries and handles Customer Service inbox's.
- Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.
City , STATE
- Addressed all guest complaints and referred any escalated situations to management.Computed, recorded, and proofread data, records and reports.
- HireDesk Applicant Tracking System http://www.AtsReview.com Took high volume of inbound calls, Performed heavy bank reconciliations and cash flow statements.Worked closely with company executives to identify new business opportunities and routinely participated in the sales process.Calculated, prepared, and issued bills, invoices and account statements according to established procedures.Communicated with customers, employees and other individuals toanswer questions and explain information.
City , STATE
- Maintained uptodate knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.Created new processes and systems for increasing customer service satisfaction.Excelled in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, valuefocused customer service approach.Crosstrained and provided backup for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.Prepared and sold broad range of customized merchandise to individuals and commercial accounts.Worked under strict deadlines and responded to service requests and emergency callouts.Interacted with customers and retail buyers to followup on shipping statuses and expedited orders.Successfully interacted with customers and retail buyers to expedite orders.Guaranteed positive customer experiences and resolved all customer complaints.Processed and issued money orders for customers.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Managed cash stock and inventory balances accurately.Assisted customers in finding outofstock items.Stocked and rotated inventory regularly.Organized the store by returning all merchandise to its proper place.Processed merchandise returns and exchanges.
• Proven written and oral communication skills
• Proficient in managing business correspondence
• Ability to organize personal work priorities
• Knowledge of filing and updating records
• Adept at making travel and accommodation arrangements
• Working knowledge of bookkeeping tasks
• Solid knowhow of general office procedures
• Ability to work independently and as part of a team
• Able to type at least 50 WPM
• Excellent organizational skills
• Internet savvy with a proven expertise in using MS Office applications
• Excellent customer service orientation
• Special talent for researching and analyzing data effectively
• Exceptional attention to detail with proven interpersonal skills
• Strong ability to use standard business software and applications
• Demonstrated ability to remain self motivated at all times
• Able to manage stress timely and effectively
• Flexible in working hours
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ResumeOverview
School Attended
- Basha High School chandler, az United States
- Mesa Community College
Job Titles Held:
- Titles coordinators
- Dealer Support
- Loan Advisor and Recovery Customer Service
- Receptionist
- Bookseller/Cashier
Degrees
Bachelor of Science : Business
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