SEARCH

Titles coordinators Resume Example

Resume Score: 90%

Love this resume? Build Your Own Now
TITLES COORDINATORS
Summary

Position in a growth-oriented organization offering diverse job


responsibility.

Experience
Drivetime/GoFinancial Corporate October 2015 Titles coordinators
Mesa, Az

Ensured that team member responsibilities were defined and understood.Established and maintained effective communication system.Contributed to the strategy and business model for the product line.

Received over 300 titles a week, reviewed each titles individually, fixed all title discrepancies by contacting dealerships to correct and checking systems and notating accounts, Then shipping all titles Wells Fargo Bank.
Drivetime/GoFinancial Corporate May 2015 to October 2015 Dealer Support
Mesa, United States, AZ
  • Worked Company Live chat system
  • Prepared information to deliver to dealers about incomplete deals
  • Worked with managers and team members to fund deals for dealerships
  • Took high volume of inbound calls per day, speaking with dealers to fund deals
Drivetime Corporate July 2014 to May 2015 Loan Advisor and Recovery Customer Service
Mesa, United States, Arizona
  • Addressed all guest complaints and referred any escalated situations to management.Addressed all member concerns with patience.Provided accurate product and merchandise information to customers.Verified end of day reports against credit and cash profits.Responded to the needs and requests of customers.Processed all check and credit card transactions with a 100% accuracy rate.Clearly communicated with each customer regarding any schedule changes.
  • Organized modification paperwork and office files.Monitored and tracked customer accounts.Worked a flexible schedule to accommodate work needs.Updated confidential employee banking information with accuracy and speed.Maintained accounts receivable documentation electronically and on paper.Processed bank reconciliations and financial reports to verify practice of proper due diligence.
  • Recovery AdminIncreased efficiency and alleviated work loads by creating a new Excel financial recording system.
  • Set monthly ACH enrollment payments for leasing customers
  • Worked Mydrivetime.com email inbox inquiries
  • Answered live chat questions for customer service and Internet sales
  • Process Ach enrollment forms, Answers live chat and works with Internet Sales, Answers customers questions regarding account inquiries and handles Customer Service inbox's.
  • Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.
Berge Mazda Volkswagen May 2013 to August 2014 Receptionist
Mesa, United States, AZ
  • Addressed all guest complaints and referred any escalated situations to management.Computed, recorded, and proofread data, records and reports.
  • HireDesk Applicant Tracking System http://www.AtsReview.com Took high volume of inbound calls, Performed heavy bank reconciliations and cash flow statements.Worked closely with company executives to identify new business opportunities and routinely participated in the sales process.Calculated, prepared, and issued bills, invoices and account statements according to established procedures.Communicated with customers, employees and other individuals to answer questions and explain information.
Barnes and Noble October 2012 to July 2013 Bookseller/Cashier
Gilbert, United States, AZ
  • Maintained uptodate knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.Created new processes and systems for increasing customer service satisfaction.Excelled in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, valuefocused customer service approach.Crosstrained and provided backup for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.Prepared and sold broad range of customized merchandise to individuals and commercial accounts.Worked under strict deadlines and responded to service requests and emergency callouts.Interacted with customers and retail buyers to followup on shipping statuses and expedited orders.Successfully interacted with customers and retail buyers to expedite orders.Guaranteed positive customer experiences and resolved all customer complaints.Processed and issued money orders for customers.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Managed cash stock and inventory balances accurately.Assisted customers in finding outofstock items.Stocked and rotated inventory regularly.Organized the store by returning all merchandise to its proper place.Processed merchandise returns and exchanges.
Education
Basha High School chandler, az United States 2013 chandler, AZ, United States Present
Mesa Community College 2019 Bachelor of Science: Business mesa, AZ, United States
Skills

• Proven written and oral communication skills


• Proficient in managing business correspondence


• Ability to organize personal work priorities


• Knowledge of filing and updating records


• Adept at making travel and accommodation arrangements


• Working knowledge of bookkeeping tasks


• Solid knowhow of general office procedures


• Ability to work independently and as part of a team


• Able to type at least 50 WPM


• Excellent organizational skills


• Internet savvy with a proven expertise in using MS Office applications


• Excellent customer service orientation


• Special talent for researching and analyzing data effectively


• Exceptional attention to detail with proven interpersonal skills


• Strong ability to use standard business software and applications


• Demonstrated ability to remain self motivated at all times


• Able to manage stress timely and effectively


• Flexible in working hours

Build Your Own Now

Resume Overview

Companies Worked For:

  • Drivetime/GoFinancial Corporate
  • Drivetime Corporate
  • Berge Mazda Volkswagen
  • Barnes and Noble

School Attended

  • Basha High School chandler, az United States
  • Mesa Community College

Job Titles Held:

  • Titles coordinators
  • Dealer Support
  • Loan Advisor and Recovery Customer Service
  • Receptionist
  • Bookseller/Cashier

Degrees


  • Bachelor of Science : Business

Advertisement

Similar Resumes

View All
Coordinators-Assistant-resume-sample

Coordinators Assistant

Yayas Event Services

Bronx, New York

Posted 1628 days ago