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Thec Custodian Housekeeping Resume Example

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THEC CUSTODIAN HOUSEKEEPING
Summary

Enthusiastic Housekeeping Team leader offering 17 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.

Focused individual with exemplary cleaning skills from career spanning 17 years. Resourceful and punctual with ability to stand for long periods.

Multi-talented Housekeeping Supervisor with ability to work with a diverse team. Able to build rapport and team collaboration. Fluent in Spanish and English.

Skilled operations manager with solid experience managing all levels of multiple projects including budgeting, inventory control, and administration to drive profitability and grow.

Proficient housekeeping management professional trained in hospital and clinic operations, cleaning procedures, and health and safety regulations.

Dedicated lead worker knowledgeable about hospital and clinics . Excellent abilities. Seeking to advance professionally and contribute to growing team.

High-energy team player successful at working with all hospital departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach.

Reliable worker dedicated to keeping all areas clean, organized and professional. Knowledgeable about cleaning high-traffic, infection-prone areas such as bedthroom, bathrooms and kitchens with care and attention to minor details. Well-organized team player committed to client satisfaction.

Focused individual with exemplary cleaning skills from career spanning 17 years. Resourceful and punctual with ability to stand for long periods.

Hardworking employee with energetic personality and dynamic skills . Fluent in English and Spanish and available to work any shift.

Dedicated Maintenance Supervisor bringing 17 years of positive maintenance team leadership. Strong knowledge of preventive maintenance scheduling as well as unscheduled repairs to minimize downtime. Highly skilled and commitment to quality and efficiency.

Skills
  • Team management
  • Administrative support
  • Inventory management
  • Relationship development
  • Project organization
  • Process improvement
  • Operational improvement
  • Supervision
  • Planning and coordination
  • Communications
  • Organization
  • Problem resolution
  • Customer service
  • Team building
  • First Aid/CPR
Experience
02/2003 - CurrentUniversity of Wisconsin and clinicMadison, WI
Thec Custodian Housekeeping
  • Coached new employees by demonstrating approved cleaning procedures.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Thoroughly cleaned to maintain organized and welcoming environment.
  • Cleaned, sanitized and restocked bathrooms to keep facilities fresh.
  • Used cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Created reports to maintain housekeeping budget.
  • Swept and damp-mopped stairways and hallways.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Achieved cost-savings by developing functional solutions to problems.
  • Performed site evaluations, customer surveys and team audits.
  • Supported department by compiling paperwork and taking detailed meeting minutes.
  • Answered calls to customer and employees questions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Collaborated with others to discuss new opportunities.
  • Earned reputation for good attendance and hard work.
  • Improved operations by working with team members and customers to find workable solutions.
  • Delivered Product or Service to customer locations.
  • Collaborated in development of procedures.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
10/2010 - 08/2019Universidad of Wisconsin and clinic Madison, WI
Housekeeping Supervisor
  • Oversaw controls over expenses and inventory for optimal budget tracking.
  • Created schedules, shift reports and other business documentation.
  • Managed team of 25 personnel in busy hospital and clinic with 250 rooms and offices
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Ordered housekeeping supplies and guest toiletries.
  • Increased employee loyalty and reduced turnover by implementing innovative operational practices, including reward programs.
  • Diminished financial discrepancies by accurately managing payroll for departmental employees, and bookkeeping processes.
  • Supervised employees and developed training programs to ensure maximum performance.
  • Reviewed employee performance and devised improvement plans.
  • Improved service delivery, successfully exceeding targeted goal by 100 %.
  • Removed trash and dirty linens from room attendant carts.
  • Developed training programs to build employee performance.
  • Sustained safety protocols, ensuring proper and cost-effective equipment and material usage.
  • Facilitated improvements to workflow and room turnover with hands-on, proactive management style.
  • Submitted repair requests to maintenance team.
  • Stocked room attendant carts with supplies.
  • Reduced process gaps by managing inventory control to meet client demands.
  • Supervised and supported all new personnel to maximize quality of service and performance.
  • Scheduled team of ten housekeepers to maintain efficient staff levels during peak periods, including holidays.
  • Collaborated with front desk to respond promptly to all guest requests.
  • Operated incinerators and trash compactors to dispose of garbage.
08/2001 - 01/2003Spherion Staffing ( RR Donnelly )Chicago, IL
Packing Handler
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Used Logístic programs to keep detailed records of progress and used records to analyze and identify areas for improvement, resulting
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
  • Recorded order processing updates by entering information correctly.
  • Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using hands scanners.
  • Reduced waste 100 % by adhering closely to packaging procedures and monitoring use of packaging materials.
  • Examined machine equipment closely and frequently to catch issues quickly and increase equipment lifetime.
  • Moved packages using hand tools and automatic and semi-automatic equipment to prepare for shipment.
  • Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Safely and efficiently loaded sorted products efficiently to organize and optimize use of production areas.
  • Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests.
  • Efficiently packaged items, maintaining consistency to meet fulfillment deadlines.
  • Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
  • Accomplished production goals by working with speed and accuracy.
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Reduced product and packaging waste by 100 % through effectively measuring materials and updating
  • Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
  • Weighed and measured products and materials to check compliance with specifications and regulations.
  • Assembled and prepared cartons, crates and containers to protect materials during shipment.
  • Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation.
  • Measured product sizes with accuracy using tools to determine packaging equipment needs, packing options and product specifications.
  • Documented product transfers and shipments to keep records current and accurate.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
Education and Training
11/2010Madison, WI
Supervisor - Management Certificate in Supervisor - Management Madison College MATC
09/2017Madison, WI
Nurse Assistance Certificate in Nurse Assistance Neway Directions, INC
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Resume Overview

Companies Worked For:

  • University of Wisconsin and clinic
  • Universidad of Wisconsin and clinic
  • Spherion Staffing ( RR Donnelly )

School Attended

  • Madison College MATC
  • Neway Directions, INC

Job Titles Held:

  • Thec Custodian Housekeeping
  • Housekeeping Supervisor
  • Packing Handler

Degrees

  • Supervisor - Management Certificate in Supervisor - Management
    Nurse Assistance Certificate in Nurse Assistance

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