- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
Ambitious and reliable OTA STudent committed to academic excellence. Prepared to implement diverse skill sets, technical proficiencies and new perspectives to leadership personnel. Highly motivated to apply education and abilities to enhance operations. Eager to learn new skills and advance knowledge with hands-on experience.
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Red Robin International, Inc. – Myrtle Beach, SC,
• Interview applicants and recipients in person or by inbound or outbound telephone calls to obtain pertinent financial and personal information to determine financial eligibility for public assistance programs.
• Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.
• Compute and authorize benefits based on eligibility determination.
• Process work in accordance with state and federal regulations and established procedures, guidelines and timeframes.
• Use fact-finding techniques to obtain, relate and evaluate information provided by applicants.
• Read, understand, apply and explain detailed regulations and policies.
• Perform basic arithmetic functions.
• Manage time efficiently by establishing priorities in accordance to importance of deadlines.
• Establish and maintain effective work relationships with others.
• Ability to communicate effectively both verbally and in writing.
• Operate computers to perform data entry and basic office software use such as Microsoft Word, Outlook and Excel.
• Follow written and oral directions and instructions.
Audioeye, Inc. – Seattle, WA,
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Oakmont Management Group – San Anselmo, CA,
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Recommended merchandise to customers based on needs and preferences.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
1st Methodist Daycare – City, STATE,
- Improved group and individual behavior by employing positive management strategies.
- Balanced schedules to provide optimal rest, play and educational periods.
- Developed and implemented lesson plans based on ages and abilities of class children.
- Recorded information about behavior, food service and medication dispensing.
- Secured indoor and outdoor premises to protect children under care.
- Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
- Discussed new developments, misbehavior and concerns with parents or guardians.
- Enforced rules to teach manners and maintain safe environment.
- Implemented and oversaw activities centered on promoting learning and imaginative play.
- Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
Mexia High School - Mexia, TX,
Navarro College - Corsicana, TX
Candidate for Associates in Education.
Currently enrolled in the Occupational Therapy Program as a full time student.
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Resume Overview
School Attended
- Mexia High School
- Navarro College
- Navarro College
Job Titles Held:
- Texas Works Advisor II
- Manager
- Sales Associate
- Caregiver
Degrees
- High School Diploma
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