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tesuque casino resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Seasoned Casino Dealer with expertise in a broad range of games such as [Type] and [Type]. Offering excellent customer service and [Number] years of experience in a casino. Professional and dependable Gas Station Cashier with [Number] years of progressively responsible experience for single employer. Specialist in personalized customer service leading to loyal returning customers. Engaged as trusted leader and informal [Type] role. Hardworking cashier and server with [Number] years of experience in [Industry]. Enthusiastic when communicating with customers to take orders. Dedicated to delivering food while still hot. Focused on customer satisfaction and always willing to help by [Action]. Dedicated [Job Title] with [Number] years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance. Results-oriented Cashier motivated to exceed expectations and deliver exceptional service. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives.

Skills
  • Perceptiveness
  • Payout calculation
  • Handling money
  • Speaking clearly
  • Resolving conflicts
  • Payout procedures
  • Basic math
  • Organization
  • Product Knowledge
  • Sales and Promotions
  • Bank deposits
  • Cash register operation
  • ID verification
  • Liquor regulations and compliance
  • Cash drawer balancing
  • Dining customer service
  • Food safety understanding
  • Liquor, wine and food service
  • Sales Techniques
Experience
Tesuque Casino, 10/2017 to Current
Ocean PlaceLong Branch, NJ,
  • Helped customers find specific products, answered questions and offered product advice.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Resolved issues with cash registers, card scanners and printers.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Received payments for [Product or Service] and issued receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Operated cash register, collected payments and provided accurate change.
Server, 10/2016 to 06/2017
Buffalo Wild WingsCity, STATE,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Processed customers' payments and provided receipts.
  • Sent orders to kitchen staff by [Action].
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Promotions, 07/2015 to 09/2016
Buffalo Thunder CasinoCity, STATE,
  • Engaged customers with traditional and guerilla marketing techniques to drive interest.
  • Listened to customer feedback and responded to maintain or improve processes.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Provided gambling chips and coin money in exchange for legal currency for players to join in games.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education and Training
High School Diploma: , Expected in 2009
Santa Fe Indian School - Santa Fe, NM,
GPA:

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Resume Overview

School Attended

  • Santa Fe Indian School

Job Titles Held:

  • Tesuque Casino
  • Server
  • Promotions

Degrees

  • High School Diploma

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