Testing Site Specialist Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team player with expertise completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.

  • Resolved product issue through consumer testing.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • AR/AP
  • Correspondence Handling
  • Document Conversion
  • Faxing Paperwork
  • Organizing Mail
  • Program Files Maintenance
  • Report Development
  • Routing Mail
  • Transporting Files
  • Travel Administration
  • Policies And Procedures
Work History
Testing Site Specialist, 12/2019 to 05/2021
Shepherd Of The Valley Howland Corners, OH,
  • Collect, compile and analyze data from the state and local testing programs.
  • Summarize testing results in an effort to identify strengths and weaknesses of instructional programs.
  • Present testing information to parent groups, administrators, teachers, the School Board, and the community through workshops and meetings.
  • Provide support and assistance to all schools to address testing needs and concerns.
  • Work with the state department of education to implement changes and update training packets for administrators and other school staff.
  • Train test coordinators and other school staff who are responsible for test administration.
  • Serve as a resource to schools regarding testing questions and concerns as well as data analysis.
  • Consult with other departments and offices about testing results and procedures.
  • Physically count, move, sort and distribute testing materials.
  • Attend assessment workshops, conferences and regional meetings regarding testing.
  • Perform related work as required.
  • Supervised contractor work processes and adherence to project schedule.
  • Complied with safe operating practices and assessed operational procedures against best practices.
  • Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.
  • Coordinated site investigations, documented issues and escalated to executive teams as needed.
Home Health Aide, 10/2016 to 09/2019
Ods Companies La Grande, OR,
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed medical and program reports and maintained records following clinic standard operating procedures.
  • Administered medication as directed by physician.
  • Provided transportation and appointments management.
  • Increased medication and medical terminology knowledge through research and continuing education.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Assisted disabled clients to support independence and well-being.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Home / Business Cleaner, 02/2010 to 10/2016
KB Customized Cleaning Services City, STATE,
Dental Claims Processor, 06/2007 to 11/2010
Blue-Cross BlueShield City, STATE,
  • Ensure accurate processing of claims according to client's plan of benefits.
  • Process all claims in a timely manner according to the established standards of service.
  • Corresponds with clients and claimants to correct claim forms, and to investigate questionable entries.
  • Research claim problems and perform any required claim adjustments in a timely manner.
  • Complete filling, photocopying, faxing, and other administrative functions.
  • Provides customer service to clients and claimants to resolve claim, billing and administrative issues.
  • Tracked all pending authorizations to resolve discrepancies and avoid revenue loss.
  • Prepared insurance claim forms or related documents and reviewed for completeness.
  • Maintained confidentiality of patient finances, records and health statuses.
  • Communicated effectively with staff, including members of operations, finance and clinical departments.
Associate of Science: Medical Assistant, Expected in 2015
South University - Savannah, GA
Associate of Science: Phlebotomy / EKG Technician, Expected in 2013
Allegany College Of Maryland - Cumberland, MD
High School Diploma: , Expected in 1998
Frankfort High School - Ridgeley, WV,
Willing to relocate: Anywhere

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Resume Overview

School Attended
  • South University
  • Allegany College Of Maryland
  • Frankfort High School
Job Titles Held:
  • Testing Site Specialist
  • Home Health Aide
  • Home / Business Cleaner
  • Dental Claims Processor
  • Associate of Science
  • Associate of Science
  • High School Diploma

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