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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Profile
A competent professional with around 4 years of experience in SDLC (Software Development Life Cycle), ETL Testing, Test plan creation & Execution, SQL scripting, Agile Mode and Manual System Testing and QA /QC Currently associated with IBM India Private Ltd., Bangalore (GBS - Health care SECTOR) as Associate System Engineer - Application Programmer Experienced in SIT Team and engaged in all the phases of SIT execution Adept in activities related to Testing / QA /QC Experience in Analysis of Functional Requirements and Business Rules, Identifying Functional gaps Able to work independently and quick to grasp business logic Experience in Functional, Regression, System Testing Utilize standard techniques while creating Test Scenarios, Test Cases and Test Data Defect Reporting, Problem Solving, Root Cause Analysis, Process Compliance Collaboratively work with diverse (Development, Product Manager, Consultants, Clients) and globally distributed teams. Sound knowledge of SQL, SQL DB Operational Instructions and Data analysis, Business Object Testing. Enthusiastic to learn and work on any new technology on requirement Proficiency at grasping new technical concepts quickly & utilizing it in a productive manner An ambitious & hardworking individual with excellent communication, analytical and problem solving abilities
Qualifications
  • Operating Systems : Windows, UNIX, Linux
  • Programming : UNIX Shell Scripts, SQL/PLSQL
  • Databases : Teradata (version 12 & 14), Oracle, IBM DB2.
  • Test Mgmt Tools : Rational Quality Manager, ALM Quality Centre
  • Defect Mgmt Tool : Rational Clear Quest., ALM, Quality Centre
  • Tool and Utilities : Informatica (Power center 9.0), Rational Clear Case, Putty, Citrix
Relevant Experience
  • Appreciated from clients and Project Management Team for effective handling of projects and delivering defect free projects on time.
  • Successfully completed the ISTQB Certification on testing foundation level.
  • Successfully completed the Oracle 11g SQL Fundaments Certification.
Experience
08/2016 to 01/1 Bickford Senior Living | , ,
  • Designing, developing and testing based on STLC Analyse the Requirements and the Mapping documents and translating them to Test-cases Planning and Designing the Testing efforts Test Design, composing Test Cases and Test Inputs Test Execution and Defect Reporting.
  • Responsible for documenting the results of test cases and providing test results to the stake holders Assisting and providing timely feedback and information to stakeholders, shippable product demos and status reporting Functioned as a Designer and find the best solution or to redefine the exiting architecture to fix it with the help of existing technology and available resources.
  • Functioned as a Subject Matter Expert (SME) and performed evaluation to find the root cause for that issue for a fix to the problem Performing review of the test cases generated by other team members as well as efficient handling of and executing the test cases and updating test cases based on execution Responding to and handling client issues dynamically and quick turn around.
  • Project Description: IP Toll Free with Business in BOX Business in a Box (BIB) is an existing product that is targeting small to mid-size customers.
  • Currently BIB does not provide the option to order IPTF (IP Toll Free).
  • Product Management would like the ability to have their customers select IPFlex and IPTF when ordering BIB.
  • These services would be included to help acquire new customers and assist existing AT&T customers in migrating to Session Internet Protocol (SIP) based products.
  • This is part of AT&T's strategy to move business customers from TDM type services to Business Voice over IP (BVOIP) services by 2020.
  • As customers go along their journey of transitioning their telecommunications services from TDM to SIP, they view their current or existing service as "Voice" services and not as "Inbound" or "Outbound".
  • With IP Toll Free (IPTF) not currently part of BIB, this is problematic as customers want to move all of their services.
  • For the larger segments (SCG and PCG), approximately 90%+ customers that are migrating to IPTF, are also moving to IPFlex or have IPFlex.
  • For customers down market / segment (smaller PCG customers, CBS and SBS), that have Centrex or PRI and are migrating to IPFlex, 35% - 50% of those customers have TDM Toll Free.
  • Adding IPTF to the BIB will simplify the customer experience in migrating their TDM services to BVOIP by allowing both IPFlex and IPTF to be part of BIB.
  • Environment: ALM Quality Centre.
  • Team Size : 3-4.
06/2015 to 07/2016 Test Specialist Cae | , ,
  • Designing, developing and testing based on STLC Analyse the Requirements and the Mapping documents and translating them to Test-cases Planning and Designing the Testing efforts Test Design, composing Test Cases and Test Inputs Test Execution and Defect Reporting.
  • Responsible for documenting the results of test cases and providing test results to the stake holders Assisting and providing timely feedback and information to stakeholders, shippable product demos and status reporting Functioned as a Designer and find the best solution or to redefine the exiting architecture to fix it with the help of existing technology and available resources.
  • Functioned as a Subject Matter Expert (SME) and performed evaluation to find the root cause for that issue for a fix to the problem Performing review of the test cases generated by other team members as well as efficient handling of and executing the test cases and updating test cases based on execution Responding to and handling client issues dynamically and quick turn around.
  • Project Description: Modify Existing CPE Asset Mgmt for MIS - PNT - BiaB - New Starts delivery This Project is to deliver the functionality which will monitor the movement of Customer Premises Equipment (CPE) from NEW START orders across the PNT, MIS and BIB product lines.
  • the software will track the movement of CPE asset inventory from new start orders This project is providing the new functionality for NEW START orders, producing the method for CPE Physical and Logical Inventory in a Single Database, Tracking of Warehouse and Customer Inventory movement, Journalization and Property/Sales Taxing of CPE out of the Database to the Fixed Accounting Systems, Audit Capability for Vendor Maintenance Management, Audit Capability for Vendor Maintenance Billing, Tracking Returned and Non-Returned CPE, Charging Customers for Non-returned CPE.
  • As a Project Member responsible for Analysis, design, development, testing and implementation of Test Requirements, Test Cases and Executing the planned test cases as per the schedule and review the results with the clients.
  • Environment: ALM Quality Centre.
  • Team Size : 5 to 8.
09/2012 to 05/2015 IT Specialist Basic Commerce & Industries Inc | , ,
  • Designing, developing and testing based on STLC Analyse the Requirements and the Mapping documents and translating them to Test-cases Planning and Designing the Testing efforts Test Design, composing Test Cases and Test Inputs Test Execution and Defect Reporting.
  • Responsible for documenting the results of test cases and providing test results to the stake holders Assisting and providing timely feedback and information to stakeholders, shippable product demos and status reporting Functioned as a Designer and find the best solution or to redefine the exiting architecture to fix it with the help of existing technology and available resources.
  • Functioned as a Subject Matter Expert (SME) and performed evaluation to find the root cause for that issue for a fix to the problem Performing review of the test cases generated by other team members as well as efficient handling of and executing the test cases and updating test cases based on execution Responding to and handling client issues dynamically and quick turn around Environment: Teradata, DB2, Business Objects, Informatica, Rational Clear Quest, Rational Quality Manager, Infogix Assure.
  • Team Size : 7.
04/2017 to | , ,
  • Rational Quality Manager Tool at IBM India Software Testing at IBM India Infogix Training at IBM India UNIX Training at IBM India.
  • Oracle Training at IBM India Big data introductory training at IBM India.
  • ISTQB Testing Foundation Level training.
  • Introduction to Telecom Industry.
  • Automation Testing Training.
  • ALM Quality Center Defect Training Team Leader Academy - Presentation skills Data Planning and entry and exit criteria for UAT Testing 1.
Education
Expected in 2008 B.Tech | Computer Science K.V.G College of Engineering, , GPA:
Computer Science Sullia, in with 61.2%,
Expected in 2012 M.Tech | Engineering Management Sri Jayachamarajendra College of Engineering, , GPA:
Engineering Management 8.38
Affiliations
Skills
Accounting Systems, Automation, Big data, Billing, Business Objects, Citrix, client, clients, Databases, Database, delivery, Designing, IBM, DB2, Informatica, Inventory, IP, Team Leader, Linux, Mgmt, market, Windows, MIS, Operating Systems, Oracle, PLSQL, Presentation skills, Product Management, producing, Programming, Quality, Quest, quick, reporting, Sales, Software Testing, SQL, strategy, TDM, telecommunications, Telecom, Teradata, translating, type, UNIX, UNIX Shell Scripts, Utilities, view, Voice over IP

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School Attended

  • K.V.G College of Engineering
  • Sri Jayachamarajendra College of Engineering

Job Titles Held:

  • Test Specialist
  • IT Specialist

Degrees

  • B.Tech
  • M.Tech

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