Account Manager focused on maximizing sales by managing all accounts systematically and logically. Believes consistency and dedication build the most successful business partnerships. Professional trained in building strategic network ties and increasing sales revenues. Cultivates and maintains strong customer relationships.
Joined a new start up company at entry level position. Built customer service team consisting of five stellar individuals. Noticed growing pains resulting in loss of business. Voiced ideas of an account manager team to provide consistency and intimacy for the client leading to increased retention. When the decision to create the team was made I worked directly with the CEO of the company to implement the roll out of the team. It is now the highest revenue generating department of the company of which I am proud to have been a member.
Was elected to win the company wide Rockstar award by my peers and superiors.
Increased sales volume consistently month over month by retaining and growing existing business as well as increasing accounts within my assigned territory. Also worked side by side with team members increasing the sales volume of entire team.
Territory Sales RepMar 2017 to Current Sweden & Martina Implants － Due Carre, Italy
Travel to offices to make cold calls in designated territory.
Present products to individual doctors and group setting.
Attend and present at dental shows.
Sell surgical kits, implants, and additional products.
Attend live surgical placements after sale of surgical kit
Customer Success Manager (Account Manager)Feb 2013 to Oct 2016 Custom Automated Prosthetics (CAP) － Stoneham, MA
Recommended digital dental products to customers based on their needs and goals resulting in account growth and retention.
Delievered exceptional account service to strengthen customer loyalty.
Developed and excecuted sales plans and strategies for the Northeast territory.
Planned, created and delivered sales presentations.
Worked directly with the CEO of the company to create the highest revenue generating team within the company.
Sales ManagerJul 2004 to Feb 2013 DC Distributors － Wilmington, MA
Trained sales teams on educational products at seminars and special events.
Determined daily, weekly, monthly, and quarterly goals for team of 8-10 motivated individuals. Created programs and incentives to encourage team members to reach for their potential.
Created door to door home maintenance sales.
Consistently hit personal as well as team goals.
Bachelor of Arts, Business2009University of New Hampshire － Durham, NH, USA
Dual Major Business and Interpersonal Communications
Minors in Accounting, Linguistics, Russian, Marketing, and Theology.