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Territory Manager Resume Example

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TERRITORY MANAGER
Career Focus
Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility. Account Manager accomplished in managing customer service for numerous top accounts while simultaneously exceeding sales goals on new and existing products.
Summary of Skills
  • Ability to manage the overall operations of multiple accounts independently
  • Knowledge of restaurant industry operations
  •  Strong operational skills in a customer service environment
  • Ability to communicate clearly and concisely, both orally and in writing
  • Ability to balance multiple priorities and meet deadliness
  • Client account management
  • Territory Sales Management
  • Ability to work variable hours, including evenings and weekends, and to travel extensively
  • Knowledge of business planning and financial performance measures
  • Ability to build relationships
  • ability to analyze problems and provide solutions
  • Staff training/development
  • B2B Sales
  • Market trend analysis
Professional Experience
Territory ManagerJan 2016 to Current
Monin Gourmet Flavoring － Clearwater, FL
  • Ranked in top 10% of sales representatives out of 25 representatives in the company.
  • Addressed customer questions and concerns regarding products, prices and availability.
  • Worked closely with both food service and Coffee distributors to grow sales
  • Surpassed annual quota by 8%
  • Developed and executed annual sales plans and strategies for Pacific Northwest Region
  • Cold-called prospective customers to build relationship.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Generated high volume of referrals.
  • Established new customer accounts.
  • Evaluated competitors and performed market research.
Marketing AssociateJan 2012 to Dec 2015
Sysco Food Service － Wilsonville, OR
  • Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.
  • Seek and qualify prospects in accordance with Company account stratification goals Research customer business needs and develop a mix of products and service to meet needs.
  • Evaluate market trends and recommend products to customers, based on business needs and goals.
  • Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts.
ManagerApr 2006 to Jan 2012
Hales Breakfast & Lunch － Milwaukie, OR
  • Carefully interviewed, selected, trained and supervised staff.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Actively participated in ongoing customer service programs to build sales and rapport in the community.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations and procedures.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Conducted timely performance evaluations for all front of house staff.
  • Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
Assistant ManagerApr 2003 to Jun 2007
The UPS Store － Wilsonville, OR
  • Provided excellent communication, interpersonal, and conflict resolution skills.
  • Worked with staff to achieve sales goals.
  • Ensured that correct operational procedures were followed and took corrective action when necessary.
  • Coached and trained shift managers for operational excellence.
  • Assisted customers by receiving and shipping packages, making copies, sending faxes, and sorted box holders' mail Performed both opening and closing of business activities Established a significant repeat customer base Maintained inventory of packing and shipping supplies.
Education
Associate of Science, Business Management2008Clackamas Community College － Clackamas, ORBusiness Management
Skills
account management, B2B, balance, business planning, business plans, closing, interpersonal, excellent communication, conflict resolution, making copies, Client, customer-service, customer service, Staff training, special events, faxes, financial, goal setting, inventory, team building, Market trend, market trends, market, mail, payroll, rapport, receiving, reporting, Research, retail, selling, sales, sales forecasting, sales management, shipping
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Resume Overview

Companies Worked For:

  • Monin Gourmet Flavoring
  • Sysco Food Service
  • Hales Breakfast & Lunch
  • The UPS Store

School Attended

  • Clackamas Community College

Job Titles Held:

  • Territory Manager
  • Marketing Associate
  • Manager
  • Assistant Manager

Degrees

  • Associate of Science , Business Management 2008

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