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Temporary Donation Process Specialist Resume Example

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TEMPORARY DONATION PROCESS SPECIALIST
Professional Profile
Versatile, engaging office coordinator who thrives in a fast-paced and practical work environment. Dependable and responsible self-driven contributor with a diverse industry background and an innate, strong work ethic.
Qualifications
  • Improving and streamlining processes and procedures
  • Proofreading, editing, and business writing

 

  • Critical thinking
  • Managing multiple priorities
  • Eye for detail
Experience
December 2014
to
June 2015
Donor Network WestOakland, CATemporary Donation Process Specialist
  • Use life experience and professional skills to make a meaningful contribution to support the organ and tissue, "Donate Life" mission
  • Gather and process organ transplant data from regional transplant hospitals
  • Process organ and tissue donor family experience surveys and referred concerns to donor family advocate counselors; create visual charts of survey data
  • Edit information and coordinate ongoing, sensitive mailed communications with organ and tissue donor families
  • Create requested photographic memory cards to honor organ and tissue donors Perform weekly audit of database entries by field personnel
  • Overhauled grief resources job aid for donor family advocate counselors (January 2015).
December 2012
to
November 2014
Give Something Back Office SuppliesOakland, CAPrinting Specialist
  • Communicate custom print requirements and details between sales people, customers, and trade print vendors to enable accurate production of printed materials
  • Ensure accuracy of quotations and orders by using self-created checklists, pricing documents, vendor proofs, and previous order documentation when available
  • Learn and communicate the intricacies of offset and digital printing to achieve successful completion of custom jobs
  • Select and evaluate print vendors to produce custom products based on the quality of work, scheduling, and pricing
  • Place orders, monitor progress, and coordinate the completion of projects including preparation of customer billing and vendor payables
  • Maintain specific and descriptive records as well as cost/price details for presumed future orders
  • Arrived with 3 months of previous experience and created a "well-oiled machine"; increased success of the department through order and efficiency to achieve gross profit consistently above 30%; rebuilt confidence of vendors, colleagues and clients
  • Refined processes, streamlined information, wrote a department SOP, and proved the ability to manage multiple short to mid-range printing/ad-specialties projects for a wide range of companies
  • Greatly improved vendor billing process and customer invoicing timeframe
  • Designed dynamic training tools and trained other employees on "Print Brokering 101".
July 2007
to
November 2012
Otismed-A Subsidiary of Stryker OrthoAlameda, CASenior Imaging Coordinator/Imaging Coordinator/Clinical Imaging Specialist/Clinical and Customer Liaison
  • Evaluated MRI and CT test scans for conformance to proprietary scanning protocol
  • Confirmed that technologists could appropriately capture required anatomy in MRI or CT scans for use in the creation of custom, physical guides to be used during surgeries
  • Notified surgeon and imaging center staff when patient scans did not meet minimum requirements; coordinated schedule changes to accommodate additional scanning
  • Developed relationships with surgeon's staff, Stryker knee representatives, and customer service representatives to coordinate custom surgical guide orders
  • Conducted WebEx information meetings with Stryker corporate representatives during multi-day FDA, BSI, and corporate audits
  • Contributed to proprietary Web Application redesign for migration from OtisMed to Stryker Orthopaedics.
October 2006
to
February 2007
Castro Valley Companion Animal HospitalCastro Valley, CAInterim Office Manager/Administrative Assistant
  • Prepared ADP payroll information; created and coordinated staff schedules; participated in interview process for new staff Paid vendors and produced financial reports
  • Trained the new long-term office manager
  • Prepared and trained staff on a new Illness and Injury Prevention; created training checklists and collaborated with RVTs, Veterinary Assistants, and Front Desk staff to re-write and/or update procedures and protocols Facilitated bi-weekly staff meetings attended by doctors and all staff.
December 2004
to
October 2006
Veterinary Surgical Associates Sage Veterinary CentersConcord, CAAdministrative Assistant
  • Supported 3 practice managers and colleagues; created and maintained reports, forms, and checklists
  • Wrote and collaborated with staff to produce monthly, internal newsletter
  • Maintained referring physician database
  • Managed cell phone and pager service agreements for up to 25 professional users
  • Coordinated staff and continuing education seminars.
January 2002
to
December 2004
Give Something Back Office SuppliesOakland, CASpecialty Purchasing Agent
  • Purchased special-order office products, furniture, and "un-cataloged" items
  • Researched special product requests and determined best cost and service sources
  • Quoted prices, placed orders, and coordinated delivery of large-scale orders Coordinated assembly, delivery, and installation of furniture items (case-goods and custom products)
  • Served as interim Printing Specialist during a 3 month employee-leave period.
Education
2001
College of AlamedaAlameda, CA

Biology 101

1999
Dale Carnegie Public SpeakingNewport Beach, CAHuman Relations and Public Speaking 6 Week Professional Course
1994
California State University East BayHayward, CABachelor of Science: Business Administration-Personnel and Industrial RelationsBusiness Administration-Personnel and Industrial Relations
Skills
  • Typing > 60wpm and data-entry approximately 10,000 key strokes with 100% accuracy
  • Innovative problem-solving with budget consciousness
  • Specializes in "building the airplane while in the air"
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Resume Overview

Companies Worked For:

  • Donor Network West
  • Give Something Back Office Supplies
  • Otismed-A Subsidiary of Stryker Ortho
  • Castro Valley Companion Animal Hospital
  • Veterinary Surgical Associates Sage Veterinary Centers

School Attended

  • College of Alameda
  • Dale Carnegie Public Speaking
  • California State University East Bay

Job Titles Held:

  • Temporary Donation Process Specialist
  • Printing Specialist
  • Senior Imaging Coordinator/Imaging Coordinator/Clinical Imaging Specialist/Clinical and Customer Liaison
  • Interim Office Manager/Administrative Assistant
  • Administrative Assistant
  • Specialty Purchasing Agent

Degrees



  • Bachelor of Science : Business Administration-Personnel and Industrial Relations

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