Enthusiastic Assistant Branch Manager who leads branch staff in exceeding sales goals while delivering excellent customer service.
Processed sales referrals and promoted credit union products and services. Delivered prompt, accurate and excellent customer service. Balanced daily cash deposits and withdrawals with a zero error rate.
Processed new account and loan audits. Directed specific questions to appropriate branch personnel. Prepared all branch marketing materials. Determined branch needs and ordered supplies accordingly.
Branch representative for Round Rock Referral Partners. Researched and attended business development events. Opened new member accounts, including checking, savings, IRA's, Estate, and Trust Accounts.
Achieve branch goals through implementation of business development activities. Actively recruit and oversee training for all new branch employees. Adhere to all federal and state compliance guidelines in accordance with NCUA policies. Complete branch audits on a monthly and quarterly basis.
Minor in Spanish. Economics student of the year at South Plains College.
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