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Teller Resume Example

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TELLER
Professional Summary

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Familiar with diverse banking and investment products, including deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities. Motivated banking professional possessing strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions. Over [Number] years of progressive experience in retail banking. Smart professional with proficiencies in [Skill] and [Skill]. Promoting customer engagement with positive attitude and winning smile. Career background as [Job Title] with busy banks and financial institutions. Consistently honest with commitment to excellence. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

Skills
  • Rapid 10-key data entry
  • Relationship building and management
  • Consumer banking specialist
  • Accounting systems and software
  • Spanish Speaking
  • Night and safe deposit procedures
  • Exceptional Customer Service
  • Compliance, Banking Laws and Regulations
  • Cash Handling Expertise
  • Cash Handling
  • Positive
  • Banking
  • Cheerful
Work History
Teller | 03/2019 to Current
Company Name - City, State
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Processed exchange and foreign currency.
  • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
  • Maintained friendly and professional customer interactions.
  • Maintained teller drawer to perform bank transactions.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Handled various accounting transactions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cashier | 11/2016 to 08/2019
Company Name - City, State
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Reviewed weekly sales circulars and monitored price changes.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Counted cash in register drawer at beginning and end of shift.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Retail Sales Associate | 06/2018 to 02/2019
Company Name - City, State
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Prepared and submitted end-of-shift reports using [Software].
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Assisted customers by answering questions and fulfilling requests.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Logged reports, expenses, receipts and sales documents into digital database with [Software].
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Aided [Language] and [Language] speaking customers, increasing customer loyalty [Number]%.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Folded and arranged [Type] merchandise in attractive displays to drive sales.
Education
Hempstead High School - City, State | High School Diploma
Blinn College - City, State
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Resume Overview

School Attended

  • Hempstead High School
  • Blinn College

Job Titles Held:

  • Teller
  • Cashier
  • Retail Sales Associate

Degrees

  • Hempstead High School - City , State | High School Diploma
    Blinn College - City , State

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