Seasoned teller professional with supervisor experience offering extensive multi-faceted banking skills, strong clerical abilities and impeccable customer service relations. With banking industry knowledge, solid experience, heavy concentration in customer-satisfaction alongside great problem solving capacity, tremendous job performance is consistently produced. Extremely dependable team member eagerly adjusts to change, boasts positive attitude, possesses strong ability to follow instructions, works diligently and relentlessly seeks to exceed expectations. Proficient in multi-tasking and performing required tasks by expected deadlines.
* Establishment of Loyal Customers & Lifelong relationships
* Acquired numerous areas of banking knowledge & experience
* Encouraged & poured into many coworkers who call me friend today
* Earned the respect & appreciation from those over me in authority
Performed multi-faceted banking, clerical, & administrative tasks as a customer service & teller representative for Clayton Branch. Responsible for maintaining weekly database for incoming & outgoing work from corporate office & creating monthly spreadsheets for shared branches. Other duties consisted of answering incoming calls, account origination, preparing required documentation, preserving professional workspace, & assisting Credit Union members with needs. Immediately earned respect trust for diligence, performance, & positive attitude.
Responsible for all operations of small branch as Supervisor. Job description included tasks such as: teller duties, delegation & management, account origination, customer service, data reports, past loan processing at main branch, etc. What an a great and sharpening experience to grow & move up within the company.
Completed basic teller duties as "rookie" in the banking industry, including customer service & transactions, balancing & basic data entry. Maintained superior track record in customer service & money handling while exhibiting eagerness to learn & grow in the banking industry. Well liked by co-workers & leadership, thus growing tremendously as customer service specialist, teller, & administrative professional .
Completed 40-60 classes through Clayton IFCU Branch from Regional ICUA in Elkhart, IN to obtain Bachelor's degree in credit unions.
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