Teller Coordinator II Resume Example
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TELLER COORDINATOR II
- linkedin.com/in/bryan-torres-sanchez-ba8221bb
Professional Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Skills
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Work History
Retail Store Manager, 08/2020 to Current
Charter Spectrum – Fitchburg , WI
Charter Spectrum – Fitchburg , WI
- Lead and supervised store colleagues
- Merchandising and presentation
- Loss prevention
- Human Resources
- Financial reporting and administration
Teller Coordinator II (ABM), 09/2019 to 08/2020
Caterpillar – Newberry , SC
Caterpillar – Newberry , SC
- Recognized potential sales opportunities to cross-sell appropriate products and services to clients and make qualified referrals
- Addressed employee issues and conflicts, applying listening and communication skills to promote quick resolution
- Trained and coached over 10 tellers on banking operations to provide exceptional customer service
- Ensured compliance with all internal controls and federal regulations
- Conducted various branch operations tasks such as balancing and replenishing ATM, TA and shipment processing
- Performed branch scheduling to ensure appropriate branch coverage to meet client needs
- Identified talented potential employees through active recruiting and in-depth interview process
- Regularly exceeded sales and referral goals set by Teller Coordinator role, by using cross-selling techniques, teamwork and active listening in all professional interactions
- AML, BSA, SAR, MIL knowledge
- Performed account openings and maintenance
Teller Coordinator I, 03/2018 to 09/2019
Restoration Hardware – Gilbert , AZ
Restoration Hardware – Gilbert , AZ
Night Shift Leader, 07/2017 to 04/2018
Amscot Financial Inc. – City , STATE
Amscot Financial Inc. – City , STATE
- Work under no supervision
- Performed daily audit
Assistant Leader, 04/2017 to 07/2017
Amscot Financial Inc. – City , STATE
Amscot Financial Inc. – City , STATE
- Collection Calls
Education
Associate of Arts: Psychology, 2015
University of Puerto Rico - Mayaguez - City, State
University of Puerto Rico - Mayaguez - City, State
Accomplishments
- Supervised and led the deployment of Enterprise Teller at SunTrust Bank Pine Hills branch
- Supervised and ensured compliance for legal day one of the merger of equals
- 2018, 2019 & 2020 Passed quality audits
- Recipient of 2019 First Quarter Branch Client Experience award
- North Orange Seminole Teller Coordinator Leadership member
Certifications
- Notary Public
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Resume Overview
School Attended
- University of Puerto Rico - Mayaguez
Job Titles Held:
- Retail Store Manager
- Teller Coordinator II (ABM)
- Teller Coordinator I
- Night Shift Leader
- Assistant Leader
Degrees
- Associate of Arts : Psychology , 2015
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