LiveCareer-Resume

teller resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
About Me

I am willing to learn and take on new opportunities to further my knowledge and grow, build and obtain new and current skills and assets to portray my hard work and dependability. I am a great team player and work well with others with a great work ethic that never ceases. I am a one who consistently exceeds the expectations on completing job task objectives effectively. I have current and previous experience and training to go out of my way for others. I strive to secure a valuable reputation through each and every job task given to me. I am the one to create and execute innovative ways to get tasks done effectively with the utmost satisfactory. I am confident and well versed ready to further my knowledge, skills, and new experiences that I will gain in the future ahead.

Skills
  • Proactive in learning new skills and opportunities.
  • Able to work quickly and multitask.
  • General Accounting Knowledge
  • Organization
  • Planning and Logistics
  • Team Leader
  • Risk management evaluation background
  • MS Office proficient
  • Excellent communication skills
  • Inventory management background
  • Database evaluation and management
  • Report creation and generation
  • Payment Processing and Reconciliation
  • Data analysis support
  • QuickBooks proficient
  • AR and AP expertise
Education
Georgia State University- Perimeter College Covington, GA Expected in 2018 Associate of Science : Biology - GPA :
University Of Phoenix Tempe, AZ Expected in 2023 BBA : Accounting - GPA :
Accomplishments

The most recent accomplishments are becoming fully cross trained through all areas of Branch Banking; seeking interest in other career areas such as Accounting. I have been recognized in maintaining deadlines and staying on top of my duties assigned to me each month. Countless recognition sharing new experiences and creating innovative ways to be more efficient in the workplace. Executed additional roles and responsibilities assigned to me with great performance track record. I have been able to mentor others in sharing my methods and skills of compiling, analyzing, organizing and presenting data in an effective and presentable manner. All while maintaining sharp focus, ability to multitask effectively, and attention to detail in every task assigned.

Work Experience
1St Constitution Bancorp (Nj) - Junior Accountant
Shrewsbury, NJ, 10/2021 - Current
  • Provided assistance in preparing monthly financial statements.
  • Reviewed and reconciled month-end totals to deliver timely and accurate financial information reporting.
  • Created and submitted invoices according to the financial schedule.
  • Communicated with vendors, upper management and peers.
  • Reviewed and reconciled discrepancies in accounts and financial documentation.
  • Reconciled company credit cards, expense accounts and other expenses and financial records.
  • Analyzed financial documents to verify accounting data and mathematical accuracy.
  • Coordinated timely payments from vendors, clients and account holders.
  • Reviewed general ledger entries for accuracy and completeness.
  • Monitored accounts payable and receivable statuses and delegated related tasks.
  • Readied and implemented journal entries into system using QuickBooks.
  • Assist with HR roles and crew member safety documentation, tracking, and storing for audit preparation.
Petco - Teller
Green Bay, WI, 03/2018 - 10/2021

As a Teller of Georgia United Credit Union, I process transactions daily and accurately balancing all cash and non-cash transactions at the end of each work day. I maintain a balancing record that meets established standards. I process requests for members on cash advances, cashier’s checks, gift cards, and similar transactions. I process loan payments and transfers of funds as requested between multiple accounts. I assist with daily ATM operations and night drop functions as assigned. I maintain control over my teller area according to security procedures. I review member account relationships to actively promote and cross sell products and services to assist members with their individual needs. I ensure that members are informed of credit union services and policies; including eligibility for membership, types of available accounts, interest and dividend rates, payroll deduction options, e-services with home banking options, and other related services and information. I maintain the privacy of member account information. I obtain member authorization as required by credit union procedures for release of information concerning their accounts. I monitor deposit amounts and examine documents for proper endorsement and negotiability. I promptly report suspected fraudulent activity in accordance with credit union procedures. I detect and resolve account transaction errors and discrepancies promptly and in a timely manner in accordance with credit union requirements. I am responsible for projecting and maintaining the credit union’s professional reputation with members by adhering to professional standards of conduct. I promote and establish strong, positive and productive working relationships within the organization through commitment to the company’s vision statement, core values and business principles.

  • Maintained confidentiality of bank records and client information.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Adhered to financial services security and audit procedures.
  • Trained employees on cash drawer operation.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Directed specific questions to appropriate branch personnel.
US Auto Sales - Customer Service Staff
City, STATE, 01/2017 - 10/2018

My responsibilities as a Customer Service Staff at Publix I have to work in multiple areas of the Front End to have a great understanding of how premier customer service is performed and executed in a new retail environment. As a Customer Service Staff my duties, tasks, and responsibilities range from many activities on the Front End that we have to perform and encounter daily either with a customer or an associate. We have to know how to communicate effective training methods for new and existing co-workers assisting in cleaning, in need of supplies and/or ordering them, and where supplies are kept and how to maintain them properly. We have to be knowledgeable with our elaborate cash drawer computer program and have the ability to help co-workers with issues, overrides, and general diagnostics when training and/or if developing problems while with customers. There are times where we have to perform cashier duties as well and be able to scan, handle cash and electronic transactions, and input product accurately while also engaging with the customer’s shopping experience giving premier customer service. We have to be able to handle customer complaints, implement guidelines and in-store policies with customers while maintaining a positive manner. We also supervise and assign daily schedules with co-worker’s breaks, respond to service requests and emergency call-outs. As a Customer Service Staff we are assigned shifts to operate the Customer Service Counter working in a fast pace multitasking environment where we have to perform complex transactions like WesternUnion, sending customer faxes, issuing money orders, cash payroll checks, sell and maintain lottery sales and/or gift cards, taking special orders for customers for grocery products, issuing rainchecks when products are out, and maintaining up-to-date knowledge of store policies regarding payments, returns and exchanges while maintaining a positive customer shopper experience. As a Customer Service Staff I am trained to perform store opening and closing duties assigned in our cash office, including counting cash drawers and safe content, making cash and check deposits while accurately recording every detail in our computer software system to printing and filing hard copies organizing them in specific files, and checking all equipment for proper functioning when balancing for accounting and audit purposes.

Kroger - Customer Service and Insurance Representative
City, STATE, 08/2015 - 09/2016
I handled customer's car loan accounts over the phone in a call center environment to taking payments, financial assistance and arrangements with customers, insurance verification and coverage, and communicating to supervisor and management staff electronically or face to face on filing customer's documentations accordingly and efficiently on a daily basis. Every work day as a customer service representative assisting customer's receiving inbound calls and making outbound calls about their car loans and answering any questions necessary to maintain high customer satisfaction. Maintaining a healthy work environment staying organized, communicating and working with other representatives in office, and staying well versed in changes and new products given to customers that will help them throughout their loan with the company. Every month as a team of department representatives we were set on collection tiers and goals to meet and met them every month. When met incentives and recognition were given to representatives each month and I have achieved and been recognized for these accomplishments with-in the company.
Company Name - Customer Service
City, State, 08/2011 - 12/2015
This was my first job starting at an entry level position to being promoted to a Cashier, to a Floor Supervisor, and then to a Customer Service Representative. Also while working there I had the opportunity to be cross trained in not only Accounting for the company, but other departments as well. This was were I established a foundation on my current skills. During my promotions and experiences I have learned how to handle money very well, process transactions in an efficient and timely manner, manage breaks for my co-workers while keeping the floor running smoothly. Taking the opportunity to become cross trained in other areas of the store helped improve my knowledge of the store, helped me to create a better customer shopping experience, and helped find ways to meet customers wants and needs within the store to better serve them as much as possible. I trained and learned how to adapt to stressful situations. I always put all my effort into everyday tasks on the job, willing to come in and stay as long as needed where help is needed to become dependable in the work place, and striven to learn more and find new ways to help improve the work environment for my fellow co-workers and customers.

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Resume Overview

School Attended

  • Georgia State University- Perimeter College
  • University Of Phoenix

Job Titles Held:

  • Junior Accountant
  • Teller
  • Customer Service Staff
  • Customer Service and Insurance Representative
  • Customer Service

Degrees

  • Associate of Science
  • BBA

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