Teller Resume Example IBC Bank - Brownsville, Texas

TELLER

Summary

Versatile bringing valuable experience in administrative roles, including related organizations. Possessing uncompromising work ethic, time management, organization and prioritization qualities. Results-driven with track record of excelling in fast-paced office environments. Strong client relations skills and ability to resolve conflicts and issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in terminology, products and services to effectively address and respond to public and personnel inquiries. Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. Hardworking offering Passionate about business success and talented at supporting company staff, office personnel and customer needs.

Experience

IBC Bank - TellerBrownsville, TX06/2012 - 08/2013

Recommended additional products, services and benefits for customers.
Balanced daily cash deposits and bank vault inventory with zero error rate.
Processed treasury, tax and loan payments.
Processed cash withdrawals.
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Maintained confidentiality of bank records and client information.
Examined checks for identification and endorsement.
Verified amounts and integrity of every check or funds transfer.
Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
Balanced daily cash deposits and vault inventory with zero error rate.
Maintained optimal financial controls by securing funds and making accurate transactions.
Met or exceeded sales goals by promoting bank products and services in every interaction.
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Managed opening and closing times for main branch.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Delivered prompt, accurate and excellent customer service.
Counted cash in daily funds with manual and machine-assisted methods.
Loaded consumer loan applications into software program.
Processed cash withdrawals accurately and efficiently.

Youthbuild - InternBrownsville, TX10/2011 - 06/2012

Coordinated with management and instructors and welcomed constructive criticism for areas needing improvement.
Operated equipment such as [Type] and [Type] to support worksite needs and enhance team efficiency.
Organized and maintained tools and equipment to enhance work efficiency.
Measured and marked openings and distances to prepare sites for [Job title] work.
Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
Retrieved materials, tools and equipment from trucks and delivered to skilled workers.
Measured distances using laser devices and marked locations to help prepare sites for planned operations.
Used picks and shovels to dig, spread and level dirt and gravel.
Attended safety training offered by employer to improve safety knowledge and identify areas requiring personal improvement.
Loaded and unloaded vehicles with supplies needed on job sites and kept accurate daily counts of all materials used.

Whataburger Restaurants LLC - CashierBrownsville, TX03/2010 - 09/2011

Processed returned items in accordance with store policy.
Learned roles of other departments to provide coverage and keep store operational.
Processed customer payments quickly and returned exact change and receipts.
Processed [Number] transactions per day with exceptional accuracy.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Maintained order and cleanliness of work areas in conformance with health codes.
Kept work areas, utensils and pans cleaned and sanitized.
Upheld food safety standards at all times.

Villegas Law Firm - ReceptionistBrownsville, TX01/2009 - 01/2010

Answered and directed incoming calls using multi-line telephone system.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
Took accurate messages for staff and management to facilitate open and speedy communication.
Maintained daily calendars, set appointments with clients and planned daily office events.

Skills

Meticulous and organized
Organization and efficiency
Office equipment operations
Business operations understanding
Multitasking ability

Multitasking and prioritization
Multi-line telephone skills
Retail sales customer service
Active listening
High-energy attitude

Education and Training

GEDYouthbuildBrownsville, TX06/2012

Resume Overview

Companies Worked For:

IBC Bank
Youthbuild
Whataburger Restaurants LLC
Villegas Law Firm

School Attended

Youthbuild

Job Titles Held:

Teller
Intern
Cashier
Receptionist

Degrees

Teller Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes