Hands-on, member-oriented professional with an extensive career in banking and is dedicated to continuous improvement.
Telling responsibilities included assisting members with transactions and balancing teller drawer. ACH Coordinator responsibilities included processing ACH and share draft returns, reviewing negative share lists, assisting members with stop payments and unauthorized returns. Accounts payable, accounting assistant, processing incoming and outgoing wires. Loan Processing responsibilities included executed the loan origination process including taking loan applications and collecting all related information. Call members to inform of approval or denial. Process weekly closed loan report. Educated customers on the variety of loan products and available credit options.
Successfully managed the activities of five to seven cashiers on my shift. Cash replenishment for cashiers, scheduled breaks, resolved cashier questions and issues and handled customer complaints. Responsible for ensuring the check out department ran smoothly.
Sold merchandise, addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Responsible for merchandise display and ordering. Closed the store, including counting cash and closing cash registers, and theft prevention.
Selling merchandise, addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Promoted to Assistant Manager. Opened and closed the store, including counting cash, opening and closing cash registers, supervising employees, resolving scheduling conflicts and theft prevention.
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