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Teller Resume Example

Resume Score: 80%

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TELLER
Summary

Service-oriented Financial Service Representative with a 13 year background in financial services. Core competencies include teller, account opening and loan processing experience as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Over 13 years experience in Financial Services
  • Teller and Financial Service
  • Representative experience.
  • Skilled in loans and account opening.
  • Financial Service Oriented Troubleshooting
  • Active Listening
  • Adding machines
  • ATM
  • Balance
  • Basic
  • Bonds
  • Calculators
  • Cashier
  • Closing
  • Credit
  • Customer Service
  • Data entry
  • Debit
  • Financial
  • Forms
  • Funds
  • Listening
  • Mail
  • Money
  • Receiving
  • Research
  • Safety
  • Sales
  • Answer phones
  • Troubleshooting
  • Safe and vault operation
  • Cash dispenser operation
  • Exceptional customer service
  • Currency and coin counter
  • Strong sense of banking ethics
  • Practiced knowledge of bank security systems
  • Reliable
  • Friendly
  • Energetic
  • Flexible
  • Approachable
  • Strong work ethic
Experience
Teller, WestStar Credit Union, December 2009-August 2013Las Vegas, North Las Vegas, NV
  • Perform opening procedures.
  • Greet members as they enter the building.
  • Answer phones to help Members or transfer accordingly.
  • Help Members at the drive thru.
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Maintain cash limits at all times.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Count currency, coins, and checks received, by hand or using currency-counting, machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Count, verify, and post armored car deposits.
  • Receive and count daily inventories of cash, drafts, and travelers' checks.
  • Prepare and verify cashier's checks.
  • Monitor bank vaults to ensure cash balances are correct.
  • Sort and file deposit slips and checks.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Identify transaction mistakes when debits and credits do not balance.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Receive mortgage and loan payments, verifying payment dates and amounts due.
  • Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  • Preform closing procedures.
  • Obtain and process information required for the provision of services, such as opening accounts, applying for loans and credit cards.
Teller, Mohave State Bank, June 2006-December 2009Bullhead City, AZ
  • Perform opening and closing procedures.
  • Greet customers as they enter the building.
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Maintain cash limits at all times.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Process and maintain records of customer loans.
  • Count, verify, and post armored car deposits.
  • Receive and count daily inventories of cash, drafts, and travelers' checks.
  • Prepare and verify cashier's checks.
  • Monitor bank vaults to ensure cash balances are correct.
  • Sort and file deposit slips and checks.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Process transactions such automated teller transactions, night deposits, and mail deposits.
  • Identify transaction mistakes when debits and credits do not balance.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Receive mortgage and loan payments verifying payment dates and amounts due.
  • Explain, promote, or sell products or services such as travelers' checks, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  • Obtain and process information required for the provision of services, such as opening accounts, applying for loans and credit cards.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Adhered to regulatory and company security and audit procedures.
  • Maintained confidentiality of bank records and client information.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Verified amounts and integrity of every check or funds transfer.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Examined checks for identification and endorsement.
  • Recommended additional products, services and benefits for customers.
  • Processed cash withdrawals.
  • Adhered to financial services security and audit procedures.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Directed specific questions to appropriate branch personnel.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Processed treasury, tax and loan payments.
  • Delivered prompt, accurate and excellent customer service.
Child Care Giver, Carl Scherkenbach, August 2013-September 2020Henderson, NV
  • Taking and picking up from school.
  • Establish and enforce rules for behavior, and procedures for maintaining order.
  • Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
  • Attend to children's basic needs by feeding them, dressing them, and changing their diapers.
  • Teach proper eating habits and personal hygiene.
  • Arrange indoor and outdoor space to facilitate creative play, motor-skill activities, and safety.
  • Helping with homework.
  • Secured indoor and outdoor premises to protect children under care.
  • Enforced rules to teach manners and maintain safe environment.
  • Kept children safe and secure at all times.
Financial Service Representative, Nevada Federal Credit Union, November 1998-March 2006Las Vegas, NV
  • Perform opening and closing procedures.
  • Greet Members upon entering the building.
  • Determine customers' financial services needs and prepare proposals to sell services that address these needs.
  • Prepare forms or agreements to complete sales.
  • Thoroughly and accurately complete all paying and receiving transactions, data entry and all pertinent information.
  • Follow internal controls procedures for production of debit and ATM cards.
  • Promote Credit Union products and meet sale goals.
  • Help Members with their inquires, research requests, and member issues in a timely manner.
  • Issue cashier checks after checking if funds are available.
  • Process fraud claims.
  • Authorize fee refunds within approved limits.
  • Control, maintain and secure all cash and consignments as assigned.
  • Balance daily transactions accurately and in a timely manner.
  • Complete data entry, preform transactions, open and close IRA accounts and certificates.
  • Train and help new employees.
  • Approve and establish Credit Union membership for qualified non members.
  • Assist members with minor technical issues on mobile and online applications.
  • Maintain confidentiality of members information.
  • Complete debit card, withdrawal limit increases and wire transfers within limits.
  • Process loan applications, communicate loan decisions in a timely manner.
  • Review documents and disburse loan to member.
  • Approve share and certificate loans, within established limits.
Childcare Provider, Carl Scherkenbach , August 2013-October 2020Henderson, NV
  • Secured indoor and outdoor premises to protect children under care.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
  • Incorporated music and art activities to encourage creativity and expression.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Led children in tidying up, handwashing and bathing to teach responsibility.
  • Enforced rules to teach manners and maintain safe environment.
  • Assisted children in development of social, communication and problem-solving skills.
  • Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
  • Kept children safe and secure at all times.
Education and Training
GEDClover Park Technical College, LakewoodWA
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Resume Overview

Companies Worked For:

  • WestStar Credit Union
  • Mohave State Bank
  • Carl Scherkenbach
  • Nevada Federal Credit Union

School Attended

  • Clover Park Technical College

Job Titles Held:

  • Teller
  • Child Care Giver
  • Financial Service Representative
  • Childcare Provider

Degrees

  • GED

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