Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
Researched banking guidelines and statutory requirements to stay updated on new laws and applications.Managed opening and closing times for the main branch.Adhered to First Federal BankResearched and resolved customer issues on personal savings, checking and lines of credit accounts.Processed treasury, tax and loan payments. security and audit procedures.
Composed and revised legal documents, including letters, depositions and court documents.Assisted in the preparation of engagement letters.Proofed documents and submitted to attorneys for review.Docketed orders and depositions for 2 attorneys.
Created databases and spreadsheets to improve inventory management and reporting accuracy.Managed incoming and outgoing calls for busy office.Scheduled and confirmed appointments for entire management team.Successfully established effective systems for record retention by creating database for daily correspondence tracking.Improved communication efficiency as primary liaison between departments, clients and vendors.
Coursework in Microsoft, Excel, Accounting I, Business English
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