Sr. Customer Care Representative with 23 years experience and takes customer service to heart. Dedicated to my work, I strive to give it my best always.
Been with the same company for 23 years.
Continuously meets sales goals.
Passes all operational audits.
Worked with staff, implementing strategies to exceed sales.
Worked in various offices within the bank, processing transactions for customers, providing excellent customer service. Worked with the team to meet and exceed sales goals and submit referrals to other sales team members within the region.
Provided the press and the public with the daily police reports/arrests typed up for their viewing. Took minutes in meetings with the Crime Prevention Officer. Responsible for keeping a log of false alarms for homeowners and business owners, sending them invoices and following up for payment. Daily filing and typing of letters.
Open new accounts as well as home equity loans and lines of credit. Meet and exceed sales goals. Continued education for banking products and services through online modules. Provide excellent customer service through our CARE program. Responsible for being in compliance with audits. Conduct audits on the tellers and vaults. Cross trained to work as a teller when staffing requires it. Have trained many employees throughout my career.
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