, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Diligent, bilingual Esthetics student seeking an exciting Esthetician position in Colorado Springs or the surrounding area where skills can be utilized and built upon. Friendly and outgoing with the capability of quickly assessing the needs and wants of clients. Motivated, outgoing and friendly with strong drive to succeed. Flexible hard worker ready to learn and contribute to team success.
Skills
Sanitization
Outstanding client care
Self-motivated
Spa
Dermalogica
Chemical facial peels
Skin tightening techniques
Hydrating body wrap procedures
Detox body wraps
Vagacial
Facial treatment device safety
Lash Extensions
Lash extension expert
Classic lashes
Volume lashes
Hybrid lashes
Lash extension
Lash lift
Lash tinting
Brow artist
Eyebrow tinting
Eyebrow mapping
Eyebrow shaping
Make-up
Make-up application
Beauty tool sanitization
Hair removal
Brazilian wax
Bikini wax
Eyebrow wax
Lip wax
Face wax
Leg wax
Arm wax
Soft wax expert
Hard wax expert
Men Hair Removal
Chest Wax
Manzilian
Mankini
Ear wax
Full body wax
Other Work Skills
Strong work ethics
Excellent communication skills
Exceptional customer service
Team-oriented
Friendly
Energetic
Approachable
Problem-solving abilities
Technologically savvy
Payment acceptance
Call center background
Inbound and Outbound Calling
Safe and vault operation
Currency and coin counter
Credit and collections
Experience
08/2021 to 10/2021Teller Plainscapital | Mobile, AL,
Maintained confidentiality of bank records and client information.
Ordered checks, placed stop payment orders and conducted additional special services for customers.
Entered member transaction data into online banking software.
Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Kept teller window areas clean, organized and fully stocked.
Balanced bank's vault of daily cash for withdrawals and deposits.
Entered transactions into computer and issued customer receipts.
Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
10/2016 to 12/2020Customer Service RepresentativeRobert Half International | Ontario, CA,
Actively listened and probed callers in a professionally and timely manner to determine purpose of the calls.
Assumed full responsibility for self-development and career progression; proactively seek and participate in ongoing training sessions (formal and informal). Comprehensively assembled and entered patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs.
Educated providers on how to submit claims and when/where to submit a treatment plan. Informs providers and members on Magellan's appeal process.
Support team members and participate in team activities to help build a high-performance team.
Thoroughly documents customers' comments/information and forwards required information to the appropriate staff.
09/2014 to 04/2015Fraud AnalystAmalgamated Bank | San Francisco, CA,
Communicated with customers and company personnel, utilizing active listening and interpersonal skills.
Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
Utilized effective interpersonal and active listening skills during interviews with witnesses regarding fraud cases.
Inputted all information regarding fraud investigations into detailed reports that were submitted to clients.
Exceeded customer satisfaction by finding creative solutions to problems.
Prioritized and organized tasks to efficiently accomplish service goals.
07/2013 to 04/2015Collections SpecialistAsbury Automotive | Denver, CO,
Recorded and updated customer personal accounts with accurate contact information.
Structured manageable repayment plans with delinquent balances.
Remained calm, stayed professional and provided exceptional service on all calls, even when interacting with difficult individuals.
Negotiated payment options with customers and entered payments into accounting system.
Maintained consistent high performance by establishing solid record of achieving or exceeding objectives through use of first call resolution.
Processed payments over phone and set up recurring drafts.
Recorded information about customers' financial status and collections status efforts.
Education and Training
Expected in 03/2022 to to Trade School | Beauty/SpaTIGI Hairdressing Academy , Colorado Springs, CO, GPA:
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