Seasoned organic dairy farmer with customer service background bringing extensive knowledge of organic crop and livestock knowledge. also with a strong knowledge of computers and programs
Decisive problem solver
Organized and efficient
Cheerful and energetic
MS Office proficient
Dependable and reliable
Telephone Sales RepresentativeSep 2014 to Current Duluth Trading Company － Belleville , WIFielded an average of 50 customer service calls per day. Recommended and helped customers select merchandise based on their needs. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Customer Service RepresentativeSep 2012 to Sep 2014 Swiss Colony － Monroe , WIManaged wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction. Confirmed that appropriate changes were made to resolve customers' problems.
Owner-Bookkeeper-Record keeperJan 2001 to Current Holmstrom's Grassy Acres － Blanchardville , WIKeep all records of animals and crops. Keep all the organic certification information up to date for yearly inspection
Associate of Applied Science, Micro Computer Specialist1998Blackhawk Technical College － Monroe, WI, USAgraduated from the Micro Computer Specialist with a associates degree. Coursework in Computer Networking and Information Technology. Coursework in Microsoft Office