Achieved sales quotas. Achieved number of calls.
Doing Loan Originations, for Mortgage Refinance etc..Collected customer feedback and made process changes to exceed customer satisfaction goals.Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified time frames. Improved customer ratings by [
Calling on Mortgage refinance, meeting daily quotas, and calls. Developed effective relationships with all call center departments through clear communication.Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.Achieved customer satisfaction rating of [
Calling dead files on unqualifiying homeowners for mortgage refinance and requalifing them.
Setting appointment for outside sales representatives. Demonstrated mastery of customer service call script within specified timeframes.Collected customer feedback and made process changes to exceed customer satisfaction goals.Improved customer ratings by [
Maintained up-to-date records at all times.Addressed customer service inquiries in a timely and accurate fashion.Demonstrated mastery of customer service call script within specified time frames. Set appointments for resort time share tours. etc..
Calling on Windshield replacement and repairs. Meeting quotas, and sales.
Air Fares, Ticketing, Hotels, Transportation, Geography, etc..
Companies Worked For:
Job Titles Held:
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