I have great customer service skills, assisting customer with their basic needs. I am pleasant over the phone.Also I have a customer service background with taking incoming and making outgoing phone calls, giving information and scheduling appointments for business consultations. I always strive to maintain a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Addressed customer service inquiries in a timely and accurate fashion.Maintained up-to-date records at all times.Demonstrated mastery of customer service call script within specified timeframes.Provided accurate and appropriate information in response to customer inquiries.Made reasonable procedure exceptions to accommodate unusual customer requests.
Worked on warehouse floor running machines and packaging parts. Then moved to Quality assurance and was the final inspector on parts before they were packed.
I prepared food in kitchen, Then moved to front cash working with the customers. Also trained in Drive-thru window which included working with the customers as well.
Made outbound cold calls. Scheduled appointments according to our estimators open time slots. Demonstrated knowledge of our company's work. Answered any questions, returned calls, and rescheduled according to customer's needs.
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