SEARCH

Telemarketer Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
L
TELEMARKETER
Summary

I grew up in pleasant plains Arkansas with my dad and step mom, and five other siblings. I am never late normally I end up being at least 30 minutes early. I am great with people, and I always keep a positive attitude no matter what is going on around me. I am basically a simple down to earth person.

Skills
  • Product understanding
  • Product and service understanding
  • Warm calling
  • Script use
  • Skilled negotiator
  • Performance-driven
  • Consumer behavior
  • Call center experience
  • Strategic decision-making
  • Always on time
  • Caring
Experience
Telemarketer
North Little Rock, ARTelcom/Mar 2018 to Sep 2019
  • Achieved sales targets on [Timeframe] basis by signing clients up for services, handling [Task] and overseeing [Task].
  • Contributed to team efforts by successfully accomplishing $[Number] in daily sales goals.
  • Provided timely, courteous and knowledgeable responses to information requests.
  • Solicited to sell [Product or Service] to meet needs of [Type] consumers.
  • Boosted opportunities by [Number]% through exceptional sales ability and strong interpersonal skills with persuasive, positive and confident approach.
  • Developed at least [Number] new leads each day.
  • Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Made appointments with interested customers according to schedule availability.
  • Set up new accounts and listed personal, demographic and payment information in system.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Responded to questions with knowledgeable responses.
  • Helped new telemarketers learn best practices, communication strategies and performance standards.
  • Educated customers about [Products or service] offerings meeting individual needs by describing offerings and answering questions.
  • Collaborated with management to resolve concerns and problem calls.
  • Resolved customer complaints by escalating calls to the proper department.
  • Maintained and recorded customer information in database.
  • Performed clerical and administrative duties like taking messages and transferring calls.
  • Gave information about available products and services including membership details and purchase advantages.
  • Maintained proficiency in revenue and sales.
  • Proficient at computer dialing and computer software.
  • Made [Number] calls per day.
  • Broke down objections using friendly, persuasive strategies.
  • Handled inbound telephone calls from interested customers.
Certified Nursing Assistant
England, ARCaliver heathcare/Feb 2016 to Jun 2017
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Documented activities and recorded information in EMR system.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Delivered nursing assistance to residents in [Number]-bed [Type] care facility.
  • Used mobility devices and [Type] equipment to transport patients.
Telemarketer Sales Representative
Searcy, ARHeritage/Jan 2013 to Sep 2015
  • Resolved average of [Number] inquiries per week to consistently meet performance benchmarks, including speed, accuracy and volume.
  • Dialed past and prospective client phone calls to update on newest products and services, inquiring as to current and future needs and setting appointments to pursue opportunities.
  • Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Handled inbound telephone calls from interested customers.
  • Set up new accounts and listed personal, demographic and payment information in system.
  • Collaborated with management to resolve concerns and problem calls.
  • Reached out to more than [Number] potential accounts each month.
  • Contributed to team efforts by successfully accomplishing $[Number] in daily sales goals.
  • Maintained proficiency in revenue and sales.
  • Gave information about available products and services including membership details and purchase advantages.
  • Resolved customer complaints by escalating calls to the proper department.
  • Made [Number] calls per day.
  • Broke down objections using friendly, persuasive strategies.
  • Proficient at computer dialing and computer software.
  • Responded to questions with knowledgeable responses.
  • Maintained and recorded customer information in database.
  • Developed at least [Number] new leads each day.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Helped new telemarketers learn best practices, communication strategies and performance standards.
Education and Training
GEDAdult Education CenterJun 2013Mountain Home, Ar
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Telcom
  • Caliver heathcare
  • Heritage

School Attended

  • Adult Education Center

Job Titles Held:

  • Telemarketer
  • Certified Nursing Assistant
  • Telemarketer Sales Representative

Degrees

  • GED

Similar Resumes

View All
Telemarketer-resume-sample

Telemarketer

Tele-Reach

Waterbury, Connecticut