CUSTOMER FOCUSED SERVICE REPRESENTATIVE, ABLE TO WORK INDEPENDENTLY TO ASSIST STAFF AND CLIENTEL.
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MULTI-TASKING
ABLE TO ANSWER 10 LINE CALL CENTER
DEAL WITH AND DIRECT WALK-IN CUSTOMERS
DIRECT PATIENTS TO DEPARTMENTS IN HOSPITAL
RESPOND TO ALL EMERGENGY PATIENT CODES
RESPOND TO ALL EMERGENGY MAINTENANCE CODES
GIVE SUPPORT TO DOCTORS, MANAGEMENT, AND MEDICAL STAFF IN LOCATING INFORMATIONAL ISSUES
ENTERED DAILY UNEMPLOYEMENT CLAIMS INTO DATA BANK
ANSWERED AND DIRECTED CALLS TO APPLICABLE MANAGERS
RESPONSIBILITIES INCLUDED:
ANSWERING PHONES
GREETING CUSTOMERS
ACCEPTING AND DETAILING BILLING FOR CARPET CLEANING
COMPLETED A TWO YEAR COURSE OF STUDY IN ONE YEAR.
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