TELECOMMUNICATIONS Resume Example NSMC

TELECOMMUNICATIONS

Career Overview

CUSTOMER FOCUSED SERVICE REPRESENTATIVE, ABLE TO WORK INDEPENDENTLY TO ASSIST STAFF AND CLIENTEL.

Core Strengths

Accomplishments

MULTI-TASKING

ABLE TO ANSWER 10 LINE CALL CENTER

DEAL WITH AND DIRECT WALK-IN CUSTOMERS

DIRECT PATIENTS TO DEPARTMENTS IN HOSPITAL

RESPOND TO ALL EMERGENGY PATIENT CODES

RESPOND TO ALL EMERGENGY MAINTENANCE CODES

GIVE SUPPORT TO DOCTORS, MANAGEMENT, AND MEDICAL STAFF IN LOCATING INFORMATIONAL ISSUES

Work Experience

NSMCJanuary 2006 to CurrentTELECOMMUNICATIONS
LYNN, MA

MASS DEPT OF UNEMPLOYMENTMarch 1985 to May 1987DATA ENTRY/SWITCHBOARD
MALDEN, MA

ENTERED DAILY UNEMPLOYEMENT CLAIMS INTO DATA BANK

ANSWERED AND DIRECTED CALLS TO APPLICABLE MANAGERS

MELROSE ORIENTAL RUGMay 1984 to September 2014SECRETARY
MELROSE, MA

RESPONSIBILITIES INCLUDED:

ANSWERING PHONES

GREETING CUSTOMERS

ACCEPTING AND DETAILING BILLING FOR CARPET CLEANING

ASAPMay 1978 to February 1980DATA ENTRY OPERATOR
MELROSE, MA

Educational Background

NORTHEAST METROPOLITAN REGIONAL VOC TECH HS1979DATA PROCESSINGWAKEFIELD , MA, USA

COMPLETED A TWO YEAR COURSE OF STUDY IN ONE YEAR.

NORTHEAST REGIONAL VOCATIONNAL TECH HIFH SCHOOL1978DATA PROCESSINGWAKEFIELD , MA, 01905

MELROSE HIGH SCHOOL1978High School DiplomaMELROSE, MA, USA

Resume Overview

Companies Worked For:

School Attended

Job Titles Held:

Degrees