Dynamic Computer Technician experienced in all aspects of hardware, software and operating systems maintenance and repair. Possesses in-depth knowledge of advanced diagnostic techniques. Patient and resourceful.
Serve as site technician for AMD, Google-Austin, Nvidia, Informatica.
Also worked from home office remotely managing technician training in Palo Alto, Ca., certifications and point of contact for day to day scheduling as well as vacation and sick leave.
Assist Test Engineering Manager develop repair department on-site for Dell Computers, train and certify technicians and maintain metrics.
Assist in creating tear down procedure for end of lease systems and test stations to test individual components to be used by Dell as serviceable used parts on repairs. Oversaw all quality issues and reported to Dell
Incorporate Bios updates, s/w patches and new peripherals on various development systems on various OS platforms.
Served as interim project coordinator for planning and implementing time line for project releases.
worked as Stop - n - Go assistant manager and manager while going to school for electronics/computers. Long history of customer service related jobs
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