Technician/Driver Technician Resume Example Specialized Medical Services Inc.

TECHNICIAN/DRIVER TECHNICIAN

Summary

Customer-oriented service tech with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Detailed Technician skilled in maintenance services. Demonstrating keen sense of skill to every customer. Known for best-in-class work and great problem-solving skills.

Qualified Technician with many years of industry experience. Demonstrated success in streamlining processes and boosting efficiency by leveraging strong design and problem-solving abilities. Detail-oriented and conscientious about addressing aspects of development and production to create reliable products.

Resourceful professional capable of leading teams of operators in production requirements.

Trustworthy individual offering over [Number] years working as qualified [Type] Technician in [Industry]. Focused and enthusiastic promoting exceptional skill in diagnosing issues and performing repairs.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Driver, Warehouse Orders seasoned in transporting freight, stock and materials for delivery. Effectively facilitates safety protocols and physical handling techniques to maintain safe working conditions. Possesses excellent time management, safety oversight and [Skill] skills to maintain freight quality and integrity.

Skills

Service Technician. Purpose: To provide home care services that reflect the philosophy and standards of American HomePatient through the service and maintenance of American HomePatient equipment. Required Knowledge, Skills, Training and Abilities: ... Successful completion of all training requirements.

Performance management
ID verification
Troubleshooting and resolution
Routing inspections
Service planning
Task delegation
Scheduling and calendar management
Maintenance scheduling
Preventative maintenance
Picking and packing
Patient assessment
Able to lift [Number] pounds

Product loading
Staff training
Equipment maintenance
Troubleshooting
Store opening and closing
Customer needs assessment
Route planning
Client needs assessment
Customer assistance
Equipment setup
Supervising technicians
Technician assistance
Technician support

Experience

Specialized Medical Services Inc. | Casselberry , FLTechnician/Driver Technician12/2019 - Current

Inspected and repaired program systems and components.
Tested components, assemblies and systems to diagnose problems.
Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
Assembled parts using bolts, screws, speed clips, rivets and other fasteners.
Executed routine maintenance on [Equipment] for [Type] processes.
Interpreted equipment manuals and manufacturer instructions to install and troubleshoot devices.
Set up, configured and monitored safety equipment for use by technical personnel.
Installed and maintained control systems and other technical components to complete equipment installations.
Managed quality control and maintained high level of customer satisfaction.
Prepared operational reports and provided information to supervisors.
Monitored and logged all parts and devices used on each service call.
Recommended corrective and preventative actions to boost product reliability.
Completed logs and job reports for completed and pending service calls at shift end.
Set up and operated production equipment in accordance with good manufacturing practices and SOPs.
Set up and verified functionality and availability of safety equipment.
Inspected equipment and systems to identify issues and reported problems to repair technicians.
Worked from complex and detailed manufacturing documentation and verbal instructions.
Installed [Type] machinery and [Type] equipment along with new and replacement parts.

American Home Patient | Altamonte Springs, FLHome Care Tech10/2012 - 12/2019

Maintained solid connections with established customers to promote new products
Completed order forms and collected payments to keep customer accounts current
Consulted with customers to gain feedback and address concerns with products or services
Pulled and reviewed 1 daily customer tickets to successfully fulfill orders
Delivered rush merchandise on tight schedules to meet customer targets
Drove delivery vehicles 5 days per week, averaging 1150 miles on road and 10 customers served
Reviewed over 1 daily delivery documents and orders and reported any errors found on delivery documents to supervisor
Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
Resolved customer complaints and adjusted orders
Answered customer questions regarding shipments
Positioned blocks and ties around items to secure cargo during transit
Unloaded packages from v trucks for delivery to customers, taking care to prevent damage to merchandise and goods
Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control
Grouped and routed deliveries according to designated areas to maintain efficient delivery times
Successfully avoided time delivery delays by carefully planning best routes with GPS
Changed tires and installed light bulbs, fuses and tire chains
Notified branch management of any vehicle safety concerns and issues
Handled merchandise in accordance with product handling standards
Operated manual and mechanical equipment safely to minimize injury and accident risks
Coordinated with supervisors to get delivery route information and changes
Located and selected merchandise to verify against delivery sheet specifications
Processed payments by accepting cash, checks and credit card payments
Verified sales orders before loading and unloading merchandise
Checked vehicle's fluid levels and tire pressure and scheduled any required repairs
Conducted vehicle inspections prior to and after every trip and performed minor repairs, including p and p to keep truck functional
Established relationships with customers through use of interpersonal, active listening and inquiry response skills
Obtained signatures on all invoices and credits to stay on top of paperwork requirements
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes
Maintained neat and professional appearance during every shift to promote positive company presence

Hospice Of The Comforter | Altamonte Springs, FLHospice Home Care Tech09/2007 - 10/2012

Delivery and set up oxygen and medical supplies..

Provided onsite training
Delivered an exceptional level of service to each customer by listening to concerns and answering questions

Lincare Holdings Inc. | Clearwater, FLHome Care Tech03/2003 - 01/2007

Education and Training

Clifford J Scott | East Orange, NJHigh School Diploma1994

Resume Overview

Companies Worked For:

Specialized Medical Services Inc.
American Home Patient
Hospice Of The Comforter
Lincare Holdings Inc.

School Attended

Clifford J Scott

Job Titles Held:

Technician/Driver Technician
Home Care Tech
Hospice Home Care Tech

Degrees

High School Diploma

Technician/Driver Technician Resume Example

Resume Score: 80%

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