I am a technician equipped with the top quality customer service skills and proper certifications necessary to provide excellent auto repair services. I am a technician who employs a strong work ethic and the latest technology to every repair project and employs great communication skills to relay complex problems to customers. I'm currently pursuing to complete my ASE certifications.
I started at Kerry Toyota as a lube tech in October of 2011, in May of 2012 I was promoted to a new position servicing Tema and Napck vehicles and also used cars. In October of 2012, I was promoted to a technician apprentice servicing and diagnosing a variety of problems and Toyota vehicles. I work underneath a Toyota technician with 30 years of expereience.
Followed checklists to verify that all important parts were examined.Serviced air conditioning, heating, engine-cooling and electrical systems.Rebuilt faulty assemblies, including steering systems and linkages.Examined vehicles to determine the extent of damage or malfunctions.Repaired and replaced belts, hoses and steering systems.Specialized in servicing brakes and fuel systems.Operated pneumatic tools and air compressors.Removed and replaced tires, shocks, struts and brakes.
Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Trained staff to deliver outstanding customer service.
Operated a cash register to process cash, check and credit card transactions.Guided customers in choosing items that reflected personal style and shape.Replenished floor stock and processed shipments to ensure product availability for customers.
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