Maintain good customer relations and accurate service and ensuring products are consistent with company quality standards
Making sure that highest quality products and services are delivered to each customer and other duties as required or assigned.
Technical Support August 1998 to April 2015dekalb medical center － Decatur, GAProvided base level IT support to company personnel.
Assistanta Manager August 1989 to May 1990Exxon Gas Station － Atlanta, GA
Bachelor of Science : Network and Telecommunications Management, 2005DeVry University － Decatur, Georgia, USCoursework in Business and Communications Bachelor of Science in Network and Telecommunications Management, June 2005 DeVry University, Decatur, Georgia
Read trade magazines and technical manuals, and attend conferences and seminars to m“Transitions: Problems and Successes”
Mid-Atlantic Users Group
Second Annual Conference
Washington, DC, October 2000
aintain knowledge of hardware and software
Healthcare: intravenous therapy, MEDISOFT, computerized charting, STD counseling, breastfeeding educator People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills Sampling, Operations, Cash, Customer Relations, Financial Reports, Interviewing, Inventory, Recruiting, Retail, Retail Marketing, Feasibility, Problem-solving, Remedial Action, Technical Assistance, Technical Support, Training, Workflow, Workflow Analysis, Access, Active Directory, Client/server, Dhcp, Dns, Excel, Lan, Lan/wan, Ms Office, Unix, Visio, Windows Xp, Wins, Telecommunications, Telecommunications Management