Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Credit card processing
Data Entry Skills
Strategic sales knowledge Listening
MS Windows proficient Phone Skills
Creative problem solver Verbal Communication
Provided base level IT support to company personnel.
Resolved customer complaints and concerns with strong verbal and negotiation skills.
Displayed courtesy and strong interpersonal skills with all customer interactions.
Maintained composure and patience in face of difficult customer situations.
Support customers with online billing and account issues.
Researched issues on various computer systems and databases to resolve complaints and answer inquiries.
Informed customers about issue resolution progress.
Supported customers having data connectivity issues.
Assisted customers with technical issues via email, live chat and telephone.
administrative, approach, basic, calculators, cash management, cash registers, interpersonal and communication, Interpersonal, communication skills, Creative problem solver, Credit, Customer Service, Data Entry, directing, Documentation, drivers, Focus, inspecting, inventory, complying with legal requirements, Listening, marketing, Market, access, money, MS Windows, Multi-tasking, People Skills, permitting, personnel, policies, Problem Solving Skills, Problem Solving, Quality, Quick learner, read, sales, scanners, Strategic, tables, Phone Skills, Verbal Communication, Well organized
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