A System Analyst proficient at explaining complicated technical concepts to users of varying degrees of technical understanding. Knowledgeable in an assortment of operating systems, applications and hardware. A Dynamic Technical Support, experienced in many aspects of hardware, software and operating systems maintenance. Possesses in-depth knowledge of advanced diagnostic techniques. Motivated personnel with more than 3 years in computer installation, repair diagnostic and maintenance. Service-oriented IT Administrator committed to resolving problems quickly and accurately to reduce downtime and increase productivity, successful at saving companies money by refurbishing and repairing computer equipment. Innovative thinker with a knack for diagnosing computer problems quickly and accurately.
Resolved technical issues for clients in person, on the phone and through e-mail.Coordinated hardware and software repair processes with outside vendors.Oversaw the weekly performance of computer systems.
Oversaw the weekly performance of computer systems. Resolved technical issues for clients in person, on the phone and through e-mail.Coordinated hardware and software repair processes with outside vendors.
Oversaw the daily performance of computer systems, Set up, tested and configured networks, desktops, laptops and printers.
Certificate in basic Computer Networking
Certificate in Operating Systems and System Maintenance
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