Results driven Project Management Professional (PMP) with extensive project management experience.
Experienced in project management tools, techniques, methodologies and framework including Software development life cycle SDLC.
Creative, analytical, problem solving skills as well as excellent communication strategies. My strengths are resource and budget management, project development and delivery, resource strategies and business/client business requirements and translation. Competent in understanding team dynamics and using strengths and weaknesses to the projects advantage.
•Managed multiple cross-functional project with regionally dispersed teams to customize a third party Mortgage Origination Software (Optimal Blue) to match MCA's business requirements.
•Worked with the program leadership team to define the project scope.
•Led the project team and prepared the project plan/schedule and obtain necessary approvals.
•Prepared the resource plan and engaged the needed resources to carry out the work-plan.
•Managed the risks, issues and change requests to minimize its impact to project scope, schedule and cost.
•Communicated the project status, risks and issues on regular basis to all stakeholders.
•Facilitated decision making, issue resolution, and risk mitigation strategies for the project.
•Created and maintained the SharePoint site which served as the main source of project information and allowed stakeholders to share information and documents, collaborate and improve communications.
•Lead IT Analyst for diverse set of projects for multiple business units across the organization including Customer Service, Underwriting and Loan Origination.
•Primary responsibilities included defining and documenting business requirements in the form of functional specifications to guide the development of software including documentation of use case scenarios, process flows and report mockups.
•Participated in documentation and creation of Test Plans with the QA teams, facilitated review sessions with the business teams to ensure coverage of applicable test criteria.
•Main triage point for Change Requests as assigned by QA during the test cycle. Determined required bug fixes or marked change requests as 'As Designed'.
•Created and executed SQL queries for data issue research, resolution and adhoc data report requests.
•Facilitated JAD sessions, project team meetings and design session meetings.
•Member of Enterprise-wide System Review Committee that validated and approved enhancement requests that formed the requirements for the scheduled quarterly Maintenance Of Business (MOB) releases. .
Project Management Institute Member
PMI- San Diego Chapter Member
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