Technical Lead Resume Example
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TECHNICAL LEAD
Summary
Results-oriented Technical Lead specializing in installation and proficient in standard practices, project leadership and installation support. Focused on creating and implementing forward-thinking solutions to diverse problems. Ready to apply 15 years' experience to take on challenging new position at S & S Cabinets and Closets.
Skills
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Experience
Technical Lead, Agreeya Solutions, August 2018-CurrentOlympia , WA
- Managed diverse projects, including expense tracking, schedule coordination and performance assessments.
- Directed 8-person team of personnel specializing in executing planned technical updates.
- Trained end-users in best practices to minimize errors and protect key data.
- Kept resources current, organized and maintained in optimal condition.
- Troubleshot and resolved problems with programs and systems.
- Codified system infrastructural details and operating procedures to strengthen controls and maintain performance.
- Coordinated installation of updated computer programs and systems.
- Expanded systems with new features and structural components.
- Devised technology-based solutions to meet range of operational needs.
- Served as technical lead for server infrastructure including development, QA, staging and production systems.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
- Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Service Deli Clerk, Super King Market, October 2016-August 2018Claremont , CA
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and 8% boost in revenues.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Kept all utensils, dishes and glasses clean and ready for customer use.
- Verified proper operation of refrigerators,freezers and warming lamps by collecting temperature readings every day.
- Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
- Updated displays, cases and other customer-facing areas to increase sales of special items.
- Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
- Protected food from spoilage by properly storing in freezer and refrigerator.
- Followed recipes and customer request details to prepare high-quality, delicious meals.
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
- Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Petroleum Supply Specialist, US ARMY, May 2010-June 2016City , STATE
- Used equipment such as forklifts in a safe and efficient manner.
- Oversaw receiving, shipping and storage of Jet A, JP-8 (F-24), Mogas, Desile fuels.
- Checked controls and adjusted settings to maintain optimum temperature and pressure.
- Performed inspections, maintenance service and basic repairs on equipment.
- Cleaned interiors of processing units every Day by circulating chemicals and solvents.
- Monitored process indicators, instruments, gauges and meters to identify problems and reported findings to Chain of command.
- Removed oil spills and performed general cleaning duties to keep units tidy and safe.
- Used diagnostic tools to measure different aspects of each part and removed faulty items.
- Performed basic maintenance and repairs to maintain optimal well performance.
- Communicated with other workers by telephone and radio to coordinate pump operations.
- Collected product samples to conduct aqua glow tests.
- Utilized and calibrated gauges to maintain accuracy of assessments.
- Maintained team safety with through diligent observation and timely action on concerns.
- Operated automated measuring machines to check part specifications.
- Completed daily well checks, including measuring tanks, checking flowlines and recording pressures.
- Documented results of each inspection and reported non-conforming parts.
Education and Training
High School DiplomaPatterson High School, , CityStateJune 2007
Bachelor of ScienceAccounting And Business Management, , DeVry University, , CityJuly 2020
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Resume Overview
School Attended
- Patterson High School
- DeVry University
Job Titles Held:
- Technical Lead
- Service Deli Clerk
- Petroleum Supply Specialist
Degrees
- High School Diploma
Bachelor of Science
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