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Technical Analyst Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of MicroSoft Word and EXCEL and training in GIS mapping. Motivated to learn, grow and excel in any field.

Skills
  • Data Collection Monitoring
  • Quality assurance
  • On-Site Technical Support
  • Data Analysis
  • Recordkeeping proficiency
  • Schedule Coordination
  • Data entry expert
  • Customer service
Education
Wichita State University Wichita, KS, Expected in : Business - GPA :
Wichita Vocational And Technical School Wichita, KS, Expected in 05/1986 Associate of Arts : Early Childhood Education - GPA :
Work History
Great American Insurance Group - Technical Analyst
Lakeland, FL, 08/2015 - 04/2021

1. Performed daily data transfer from the district computer system to the automated routing and scheduling system.

2. Coordinated the backup of all data on a daily basis.

3. Maintained extensive knowledge of systems integration to work processes.

4. Identified and diagnosed system/equipment problems and initiated proper action to inform all necessary personnel and took the appropriate steps to resolve the problem(s).

5. Provided ongoing training to Transportation Services staff pertaining to the automated routing and scheduling systems, as well as the technical aspects of the routing software. Worked with the Director, Transportation Services, in making sure departmental staff were utilizing the equipment and the system to their fullest capabilities.

6. Served as a liaison for the Transportation Services Department with USD 259 staff, Information Services & Technology staff, as well as the automated routing and scheduling software company.

7. Created stops, designed and implemented regular education and special education bus runs for the schools that were assigned.

8. Worked with the Director, Transportation Services in performing a variety of transportation studies relative to the overall effectiveness of the general pupil transportation system.

9. Performed routine duties of a Transportation Scheduler, i.e., sending reports to assigned schools and maintaining notebook with “hard” copies of reports, validating student status and addresses as required.

10. Assisted in the compilation of transportation data for others as requested.

11. Worked with the Building Principal, Bus Supervisor, and Secretary of all district attendance centers, as well as the contractor, concerning pupil transportation issues.

12. Compiled transportation data for the State Report. Responsible for the completion of annual Edulog Software Rollover.

Cenergy - Transportation Scheduler
Radford, VA, 07/2006 - 07/2015

1. Responsible for the design and implementation of bus runs for twenty-three schools.

2. Maintained a high degree quality control in the design and implementation of all bus runs at assigned schools.

3. Edited standard reports and the layout of existing reports in edit form.

4. Maintained and modified different types of school boundaries.

5. Responsible for upkeep of street map and adding new streets as they were built.

6. Served as back-up for the Technical Analyst.

Wichita Public Schools - Paraprofessional Pre-K
City, STATE, 08/2002 - 07/2004
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Participated in lesson planning and curriculum implementation.
  • Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Organized classroom materials to help teachers prepare for daily instruction and activities.
  • Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
  • Supported student learning objectives through personalized and small group assistance.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Maintained safety and security of all youth under care.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Maintained head count and attendance sheets.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Took daily attendance, notifying [Job title] immediately of any student absences.
Wichita Public Schools - Computer Technology Specialist
City, STATE, 04/1993 - 08/2003
  • Uploaded new software and rolled out updates.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Configured hardware, devices and software to set up work stations for employees and students.
  • Planned and implemented curriculum to teach up-to-date technology to students grades K-5.
  • Emphasized web etiquette and practical applications of technology for professional use.
  • Maintained inventory and upkeep for over 100 devices and computers.
  • Set up computers and networking systems and delivered step-by-step instructions on basic use.
  • Designed classes to meet curriculum standards.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Chairperson of Technology Committee.

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85Good

Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Wichita State University
  • Wichita Vocational And Technical School
Job Titles Held:
  • Technical Analyst
  • Transportation Scheduler
  • Paraprofessional Pre-K
  • Computer Technology Specialist
Degrees
  • Associate of Arts

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